Ford of Kendall - Service Center

The service writer was so pleasant and professional. Made me feel like a valued customer Made me feel like a valued customer More

I made an appointment online through the app. When I arrived I was helped quickly and courteously. My vehicle was repaired quickly and professionally. When I arrived I was helped quickly and courteously. My vehicle was repaired quickly and professionally. More

I'm very happy with the purchase of my car and the recent service for a recall. Brian in service is very knowledgeable and helpful. Great communication. service for a recall. Brian in service is very knowledgeable and helpful. Great communication. More

Nice waiting room and a friendly staff. Work was completed when they told me it would be. Good experience Work was completed when they told me it would be. Good experience More

Great Service. Have been coming for years and will continue going for years. Frank, Ralph, and Frankie make a great team and provide top notch customer service. Have been coming for years and will continue going for years. Frank, Ralph, and Frankie make a great team and provide top notch customer service. More

My car has been in the shop for more than 2 weeks for a warranty related issue ( the whole rear axle needs to be replaced ), and it will take another 3 weeks for the part to arrive. I ask for a rental and warranty related issue ( the whole rear axle needs to be replaced ), and it will take another 3 weeks for the part to arrive. I ask for a rental and they told me that instead take my car ( with a broken axel) and drive carefully and few miles. This is not counting the other weeks that the truck has been on the dealer of other stuff. This has been the worst experience so far in any dealership when dealing with a warranty issue. More

Service is always excellent and people are nice, well educated. The service is always done promptly and with a great attitude which adds up to the value. educated. The service is always done promptly and with a great attitude which adds up to the value. More

I took the vehicle in for a battery problem and was told after waiting two hours that no problem was found. I took it to a different shop and had the problem fixed. after waiting two hours that no problem was found. I took it to a different shop and had the problem fixed. More

ROB IN SERVICE WAS FANTASTIC, PROFESSIONAL, FRIENDLY, COURTEOUS AND WANTING TO HELP ME RESOLVE MY ISSUE COURTEOUS AND WANTING TO HELP ME RESOLVE MY ISSUE More

Felix Ortega was very helpful , responsive and knowledgeable. He did what he promised to do. Ford of Kendall on the other hand was never any of this. It was never a pkeasure working with them knowledgeable. He did what he promised to do. Ford of Kendall on the other hand was never any of this. It was never a pkeasure working with them More