Back

Ford of Kendall - Service Center

Miami, FL

4.5
467 Reviews

467 Reviews of Ford of Kendall - Service Center

Sort by
July 27, 2024

Services was perfect and fast I would love to go again, and Felix a great person More

by Rodriguezale1013
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Glane V Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Cameron Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos M Lopez Barrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Antonio Lopez Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Sanchez Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Ford of Kendall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Efficient and easy to work with as a customer. I was told how long it would take, and it was 100% on time. More

by CHRISSOLDO114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Ford of Kendall responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

Excellent customer service Marcos thanks so much for everything nice job and great service to you so much More

by YAMILETH0517
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 26, 2024

Awesome experience! We were able to get the truck we have been looking for, the spec and model and a fair deal on our trade in. Throughout the process, Armando was there More

by Christine Pinkney
Recommend Dealer
Yes
Employees Worked With
Rene Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Miguel Veloz Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hi Christine, thank you for leaving such a great review and high star rating. At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

July 26, 2024

The service department is awesome, especially department manager Frank.. Soo kind and professional. He ‘s a real good person..we need more people like Mr. Frank.. More

by Rosalyn_brunson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 26, 2024

Super customer service. The service man was super attentive. I will be coming again. Thank you for everything. More

by Alexis Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Ford of Kendall responded

Hi Alexis, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

July 26, 2024

Quick and helpful service close to home! I was able to just come in and get same day service. More

by GINAANDCESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Ford of Kendall responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2024

Service is always excellent! Waiting room pleasant with free coffee for customers. Have to get there early otherwise waiting time is much longer. More

by SUERAY624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Too long ago.
Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

July 25, 2024

The only thing is costumer need a courtesy vehicle to solve problems in two hours and a half.... More

by WILBER0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2024

Brought my vehicle in for installation. Accessories was installed misaligned. Took it back to be fixed and was told it was fine as is. More

by EDUARDOROCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo J Saranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ford of Kendall responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

...
29
...