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Ford of Kendall - Service Center

Miami, FL

4.5
467 Reviews

467 Reviews of Ford of Kendall - Service Center

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August 01, 2024

I Make en Appointment 3 o’clock I was there 2:45 PM I left 5:05 PM. I think it’s not good. More

by FROSELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your honest feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon. Please give us a call at (305) 238-9211. Take care!

August 01, 2024

Excellent service and courteous at Ford Kendall and Ralph Mendoza is the best. Highly recommended.. More

by RICKBBALL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito is the best in the finance department.
Aug 02, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2024

El mejor servicio de Miami , rápido , eficaz y calidad . La verdad que no pienso hacer el servicio en otro lugar More

by EDDYMOVILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan S Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hola, ¡apreciamos tus comentarios! ¡Viajes seguros!

August 01, 2024

Felix Ortega and Art were great to work with, serviced my truck in a timely manner More

by alc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 01, 2024

Work always been done when promised and everything has been executed in a professional manner More

by DOCAMPOLUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 31, 2024

Ralf was extremely helpful and kept me informed on the complete process. I will continue to return to him every time I need service in my vehicle! More

by andbz00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 31, 2024

Horrible experience dont buy or service yourcar there. Lazy mechanics and horrible customer service. They should fire Frank the service supervisor he lied to me assured me they were going to change a part More

by alvarezisra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Arencibia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ford of Kendall responded

Hi, we deeply regret to hear about your recent experience at our dealership. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 31, 2024

Service was friendly and the repair mechanics were awesome and work was done in a timely manner More

by GREENMONKEYMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2024

Rob took great care of my vehicle. Thanks for the professional and fast turn around. More

by Robygonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto C Mesa Palomino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2024

I was told the vehicle will be ready by the end of the day, but it wasn‘t. what was important is not that the vehicle was not ready, but that I was not informed.Otherwise, everything else was fine.Thank Y More

by JSCHW01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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