Ford of Kendall - Service Center

I have bought 3 Fords here, because the service has been great here. The service department will tell you straight if there are any issues with your car. great here. The service department will tell you straight if there are any issues with your car. More

Got it in, got it out fairly rapidly. It runs, it drives. Life is good! It runs, it drives. Life is good! More

Extremely personable and responsive, Felix and the Service team are great with customer service, timeliness, and best solution for my issues. I've gone twice and was able to get helped by him. He is f Service team are great with customer service, timeliness, and best solution for my issues. I've gone twice and was able to get helped by him. He is friendly, knowledgeable, and always helpful! More

Impressed with Felix. I wish I could say the same about the sales service. Felix should train sales on customer relations. I wish I could say the same about the sales service. Felix should train sales on customer relations. More

Great service on vehicle and attention to customers during interaction with staff and vehicle repairs. during interaction with staff and vehicle repairs. More

The dealership provided great service, Felix Ortega, was very attentive and responsive to the customers' needs. very attentive and responsive to the customers' needs. More

Minor noise problem was corrected in a very efficient and timely manner for a Saturday. Would highly recommend this service department for all of your Ford vehicle needs. timely manner for a Saturday. Would highly recommend this service department for all of your Ford vehicle needs. More

My car was in for a recall, this was a booked appointment but the parts were not available so I had to wait a day. When that work was completed the rep noted that I still had an airbag light on, I asked th but the parts were not available so I had to wait a day. When that work was completed the rep noted that I still had an airbag light on, I asked them to check this out, this was on Friday afternoon, on Monday I called for a status update at 11.30am, was told someone would call back, no call back received, I called again at 1pm (I noted I needed the car back that day), was told someone would call me back, no call back received, called again at 3.30pm and was told I would be called back. I received a call at 4.30pm and it was clear they were only just starting to look at it even though they had the car 4 days, I said I needed to pick up the car at 6. Came at 6 to pick up the car and the warning light was on and I dont believe anyone had looked at it. Very frustrating. More

Very fast and reliable . Always happy with their service. Will recommend to others who need work. Always happy with their service. Will recommend to others who need work. More

Muy buen servicio lo recomiendo cien por cien Terry me ayudó mucho con el appoinment para el cambio de aceite ayudó mucho con el appoinment para el cambio de aceite More