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Ford of Kendall - Service Center

Miami, FL

4.5
479 Reviews
Call Service Center (305) 238-9211

479 Reviews of Ford of Kendall - Service Center

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August 23, 2024

Great service experience. Ralph always take care of me. One time I was dropping off my car and another service rep came up to me to help me. I told my issue and the ser More

by Javi024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M Lafaurie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

August 23, 2024

Best service advisor. Remembers his customers by face & name & He understands the customer's concerns and takes care of what you need repaired. More

by ALABDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 22, 2024

Great experience and very professional team . Very pleased with my experience at ford of Kendall More

by Alexnlester2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2024

Always a great service experience. Ralph takes great care of my truck and gets me in and out of service in a very timely manner. More

by SCHICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 20, 2024

job was completed on time and i was walked through the process Great job and knowledge of the truck More

by Brianbram44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2024

I highly recommend this dealer The knowledge and quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service. More

by doug16hdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M Lafaurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Martinez Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina
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Aug 24, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

August 19, 2024

It was quicker than I expected. Rafael from service was very nice and knowledgeable person More

by ALEXDELAUZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 19, 2024

FUE UN EXCELENTE SERVICIO Y UNA SUPER DISPOSICION DEL JOVEN CARLOS QUE REALIZO EL TRABAJO EN EL CARRO. More

by Claudia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALBERT
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Aug 24, 2024 -

Ford of Kendall responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. ¡Esperamos que continúe eligiendo Ford of Kendall, LLC para todas sus necesidades de vehículos! ¡Cuidarse!

August 19, 2024

Our car was very bad washed,very dirty everywhere,we spent two hours cleaning at home More

by felixcub57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esteban Rafael Alzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2024

Very nice waiting about 1-2 hours it okay for me I will be back More

by SINEVONGTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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