479 Reviews of Ford of Kendall - Service Center
Super kind and helpful, I was glad that they were patient with my lack of knowledge. with my lack of knowledge. More
Excellent first time experience, timely and Alex was very informative, kind and attentive. It all started with the on-line scheduling. very informative, kind and attentive. It all started with the on-line scheduling. More
Should have loaner vehicles especially when it’s their error that made you bring it back in for service error that made you bring it back in for service More
Thank you guys for taking care of me and my car, you are always looking out for me always looking out for me More
It was a very disappointing experience. We were under the impression that the maintenance service included an Uber ride to and from the location. However, Rafael, the person assisting us, s We were under the impression that the maintenance service included an Uber ride to and from the location. However, Rafael, the person assisting us, suggested we walk to a restaurant about 10 minutes away and even discouraged us by asking if we had someone who could pick us up. He even went so far as to suggest driving our own car to take us there. We had to ask multiple times about the Uber service before he finally ordered it, but it was handled in such an unprofessional manner. Overall, it was an extremely unpleasant experience. More
This place does great work and quick! I’ve been coming here for 14 years (same car), and I’m Completely Satisfied. I’ve been coming here for 14 years (same car), and I’m Completely Satisfied. More
"I want to commend Ralph Mendoza for their exceptional service and professionalism. They went above and beyond to ensure my vehicle’s needs were taken care of efficiently. Their communication was clear, a service and professionalism. They went above and beyond to ensure my vehicle’s needs were taken care of efficiently. Their communication was clear, and they made the entire process seamless and stress-free. It's rare to find someone so knowledgeable and genuinely customer-focused. Thank you for making my experience outstanding!" More
The service went quite well. The only hiccup was being told by a ford representative that a rental car would be provided for the two days, which was not the case. The only hiccup was being told by a ford representative that a rental car would be provided for the two days, which was not the case. More
Fast courteous service. Promised repair took less time than expected. Spotlessly cleaned car after repair. Promised repair took less time than expected. Spotlessly cleaned car after repair. More