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Ford of Kendall - Service Center

Miami, FL

4.5
467 Reviews
Call Service Center (305) 238-9211

467 Reviews of Ford of Kendall - Service Center

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August 30, 2024

First Oil service for my 2023 F150 Powerboost. Greeted efficiently, decided to wait. Had tires rotated. In and out in an hour. Efficient and well done. More

by GUYKENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Thanks again for your business! Take care!

August 30, 2024

Went in on a Friday morning, Daniel toke care of me. Got my car back that Wendsday. Unfortunately my issue was not fixed. Going back. More

by matthewlopez305.ml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

August 30, 2024

Used car lot and office was dirty. Dealer negotiated price and cared to make us customers More

by ebfilpes
Recommend Dealer
Yes
Employees Worked With
Gregory
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Sep 06, 2024 -

Ford of Kendall responded

Hello, we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (305) 238-9211 so we can assist you further.

August 29, 2024

Serviced my vehicle, Gave me a loaner and got my vehicle back to me in a reasonable.time frame. Great service! More

by Doknis
Recommend Dealer
Yes
Employees Worked With
Nor sure who. Spoke with 3 people who all was eager to servixe
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Aug 31, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 29, 2024

Excellent services. My car was fixed and I don't see the problem anymore. Thank You so much. More

by yanyohel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 28, 2024

I had an appointment for an oil change at 7am and Felix attended to me right away and I was out of there within an hour. Great service. More

by arch20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 27, 2024

Robert Schickman was great. He was able to get my truck in and out for servicing within a couple of hours. He is extremely knowledgeable. Ariana Perez made me feel like a VIP More

by Damian Alberti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Perez
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Aug 31, 2024 -

Ford of Kendall responded

Hello Damian, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

August 27, 2024

Ralph is excellent but the car still has a problem where it fails to start sometimes More

by RSPATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

August 27, 2024

Juan Torres and my service advisor (Alex) were excellent. Keeping me informed on the status of my repairs and asking for my approval when another item needed repairs. Overall a great experience! More

by rgarcia26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jr Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 25, 2024

Rafael and Hanoi (mechanic team), the best team! My car was fixed fast, and they are very professional. I'm very satisfied with their service More

by Linnetterodriguez9005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hanoi
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Aug 31, 2024 -

Ford of Kendall responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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