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Ford of Kendall - Service Center

Miami, FL

4.5
467 Reviews
Call Service Center (305) 238-9211

467 Reviews of Ford of Kendall - Service Center

Sort by
September 13, 2024

Excellent service ! !! Good job Alexander Larrea thank you for your time . I recommend 100% . Thanks More

by naivivmartinez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

September 13, 2024

Eddy was a wonderful salesman very knowledgeable and helpful !! Very pleased with the whole transaction!! More

by LUI1868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Raul Fajardo Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Great service provided. Very quick and helpful. Will be back for future services. Highly recommended . More

by Jrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Ford of Kendall responded

Hi Jrev, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 12, 2024

Very good attendance by Ms. Terry ,the personnel knows what they doing in their job.Thanks More

by lunita392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Terry Pineda
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Sep 16, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2024

I highly recommend Felix and the service team at Ford of Kendall. They are very professional. More

by LeeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Ford of Kendall responded

Leer, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

September 11, 2024

I was so disappointed with my service a few weeks ago—after spending over $3,500 and waiting two weeks, my car still had the same issues, and the service advisor wouldn’t even respond to calls or tex More

by alex.romillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 09, 2024

The times I take my truck in for service I get treated like I’m the only customer there. All the advisors are great! Truck repaired right and returned clean! Thank you! More

by AFPORTUONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Mederos
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Sep 16, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 08, 2024

Felix was very professional and made it a pleasure to do business with Kendall Ford. Excellent!! More

by GABRIEL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

I found the service manager to be polite and efficient. Rides from and to the dealership were provided. More

by wendschuh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jr Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 07, 2024

Alexander was a good service advisor, quick service. The store was clean. The audio was high on the TV though More

by allenvazquez1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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