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Ford of Kendall - Service Center

Miami, FL

4.5
467 Reviews

467 Reviews of Ford of Kendall - Service Center

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September 29, 2024

Amazing customer service, I’m in love with this dealership, thank you for all, amazing More

by Joshuabeatofernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ford of Kendall responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 27, 2024

This is the best Ford dealership i have ever dealt with. My service on my Bronco was super fast. More

by BELINDAMOSTERT2017USA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 27, 2024

Fast and effective work solved my car problem. I recommend it. Thank you Carlos Vargas CVs More

by Cvargas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Heberto Vargas Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Best mechanic in town
Oct 02, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 27, 2024

Satisfied with the service from this dealer, Chris worked with my wants and needs and was transparent during the business. More

by JAZMINGALBAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Alexander Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 26, 2024

Ralf in service was amazing. They did the oil change same day. In and out. Very well organized and informative. Will go back for any service on my Truck More

by VIRGILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Ford of Kendall responded

Hi Virgilia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 26, 2024

Simply awesome the staff there is friendly and hard working they know their stuff very pleased! More

by SHAWN.D.HIXSON1978.SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M Lafaurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Martinez Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa perez⭐⭐⭐⭐⭐
Oct 02, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 26, 2024

The service was really poor, when I was purchasing, the salesperson got upset because I change my mind from one car to another when I return my lease, they kept my tag and they did not return it. I will ne More

by HARDILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (305) 238-9211 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

September 24, 2024

Wait time is super long and I have to always be the one that call the dealership to get the update about the vehicle or the next step of a situation More

by Sammijoe wisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ford of Kendall responded

Sammijoe, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right.

September 24, 2024

The experience was great fast efficient and nice great attitude and over all great communication More

by Frankfjdz305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel
Sep 29, 2024 -

Ford of Kendall responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Had a recall issue, which was taken care of. I went late and day and was even given And Uber ride home and pick up the next day. Kudos to their customer service department really enjoyed it. The More

by pbithman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember the gentleman that took care of me also he was some type of service advisor, but he was on the ball was waiting for me next morning one I arrived in the Uber that they supplied nothing but praise for this service department
Sep 29, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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