Back

Ford of Kendall - Service Center

Miami, FL

4.5
479 Reviews

479 Reviews of Ford of Kendall - Service Center

Sort by
October 16, 2024

The best dealer in Florida. The best service department in Florida. The best employees ever. More

by Jandjcabinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 16, 2024

Great customer service and communication, service adviser Felix and Frank the manager were very professional More

by ESARANOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Ford of Kendall, LLC!

October 15, 2024

Brought my car for oil change & brake bulb replacement. Service was finished pretty quickly & waiting room very comfortable. Employees were courteous. Love Ford!! More

by SNOWFLAKE49ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 15, 2024

Ralph is an excellent knowledgeable service adviser always friendly and ready to help. I’ve been dealing with Ralph ever since I bought my first ford 8 years ago. Many thanks. More

by MFIDDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2024

Great service with proper explanation of work done and the issues that needed attention at a later date. More

by karich8250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 14, 2024

Good Service Hhhhh bbyncxj bohogif. Ovvigigific. Vogogigig. Igigigigiv gigigigig. Igcigigi. Si ghivigi. Vivigigic lv. Igohiv More

by ENRIQUE74CU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 14, 2024

Very fast service. I was out in less than an hour with my Ford Escape. More

by Eric_Lemes222
Recommend Dealer
Yes
Employees Worked With
Roberto C Mesa Palomino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 14, 2024

The service advisor was very helpful in explaining the problem with my car and getting it back to me very fast. More

by coastiemom27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2024

Only reason it has 2 stars is because my advisor Alex hernandez was real good. It wasn't his fault that the technicians there are not good. Had my expedition there for a plethora of problems and Alex wou More

by JORGEPONCE1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Hernandez
Oct 18, 2024 -

Ford of Kendall responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

October 12, 2024

Amazing service and professionalism! Alex was great and helped out with all of our needs. More

by Vazquezli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
13
...