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Ford of Kendall - Service Center

Miami, FL

4.5
474 Reviews
Call Service Center (305) 238-9211
Today: 7:00 AM - 7:00 PM Open Now
View All Hours

474 Reviews of Ford of Kendall - Service Center

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October 17, 2024

Rob my service tech greeted me on my first visit to kendall ford he is a gentleman and very knowledgeable I frankly did not expect such a great reception! More

by Ruizjc9221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2024

Great customer service and communication, service adviser Felix and Frank the manager were very professional More

by ESARANOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Ford of Kendall, LLC!

October 16, 2024

Ralph Mendoza is a great guy and puts in extra effort for the customer. He has every time my SUV is there. More

by tortugajack19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 16, 2024

I like the dealer the person is nice and but I don’t speak English sorry More

by HUGORPATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Oct 19, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

October 16, 2024

I went in to change my two front tires and Alexander Hernandez was amazing! He was able to answer my and my husbands questions and make it a great experience overall. More

by CTG1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
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Oct 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 16, 2024

Fantástico , rápidos , polite , profesionales, te dan una explicación detallada de todo respecto al auto . Poca demora y muy buena an y atención More

by OSNIELROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Ford of Kendall responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

October 16, 2024

The best dealer in Florida. The best service department in Florida. The best employees ever. More

by Jandjcabinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 15, 2024

Brought my car for oil change & brake bulb replacement. Service was finished pretty quickly & waiting room very comfortable. Employees were courteous. Love Ford!! More

by SNOWFLAKE49ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 15, 2024

Ralph is an excellent knowledgeable service adviser always friendly and ready to help. I’ve been dealing with Ralph ever since I bought my first ford 8 years ago. Many thanks. More

by MFIDDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2024

Great service with proper explanation of work done and the issues that needed attention at a later date. More

by karich8250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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