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Ford of Kendall - Service Center

Miami, FL

4.5
467 Reviews

467 Reviews of Ford of Kendall - Service Center

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October 12, 2024

Amazing service and professionalism! Alex was great and helped out with all of our needs. More

by Vazquezli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 12, 2024

I've been coming to Ford of Kendall for years since I bought my 2016 Mustang GT. I'm thankful for the service I got since I got my breaks flushed and replaced. Breaking feels good that it feels like a ne More

by alanuza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 11, 2024

I went to get my 2015. FORD FLEX repaired. It was my first repair in 7 years of use. Now the car is running like new. FORD of KENDALL did a good job. More

by henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ford of Kendall responded

Henry, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 11, 2024

Loved the mobile service. Terry kept me well informed, Young man who performed the service was great. More

by dgpropeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pineda 5stars also the young man who came with the mobile service and did the service.
Oct 15, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Safe travels!

October 11, 2024

Outstanding! Professional, efficient and easy service! I love the mobile service! It doesn’t get any better! More

by LGUATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Elisa Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pineda
Oct 15, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

October 10, 2024

Great customer service, offered free ride share drop off and delivered the car to my home. More

by YM7911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 10, 2024

The best experience I’ve received from a car dealership in a long time. My service advisor Alex was super friendly and had my vehicle serviced in a timely manner and even got me a ride home and had my car More

by AJPOGGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 10, 2024

My car was in your shop for over 30 days and is still not fixed. Very hard to get in touch with the service department. most calls were never answered, very frustrating. As it stands, no follow up and my car More

by acardenal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex in service
October 10, 2024

The dealer took a week to say nothing is wrong with the car and the recall cannot be fixed until it breaks . We had to constantly follow up to get an update. They claim the car drives great and couldn't re More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the name
Oct 13, 2024 -

Ford of Kendall responded

Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (305) 238-9211 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

October 10, 2024

Quick and pleasant service, dropped off with little to no wait. Went and ate lunch, came back to a ready to pickup vehicle. More

by Passat2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Oct 13, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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