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Ford of Kendall - Service Center

Miami, FL

4.5
466 Reviews
Call Service Center (305) 238-9211

466 Reviews of Ford of Kendall - Service Center

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October 19, 2024

Buen trato del advisor Daniel y del equipo , toda la revisión fue rápida. Excelente trabajo More

by Rickson.stekman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Ford of Kendall responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. Esperamos poder servirle nuevamente! Cuidarse!

October 19, 2024

Very good customer service from Terry in the (Service dept.) also the Technician Justin was very professional More

by ALBERTO.ALEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and Justin
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Oct 24, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 19, 2024

Great all around customer service from sales to service. Not sure why this review requires fifteen word minimum. More

by KEVIN.MULET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Julian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC in sales
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Oct 25, 2024 -

Ford of Kendall responded

Hi, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

October 18, 2024

Keep up the awesome work tha the team bring to Ford Dealership. Great work as a team More

by SHENIKAMORRIS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Ford of Kendall responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 17, 2024

Rob my service tech greeted me on my first visit to kendall ford he is a gentleman and very knowledgeable I frankly did not expect such a great reception! More

by Ruizjc9221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2024

Check engine came back again the next day ; 10 hours after picking up unit . Car was not starting as usual and erratically, same reason I took the car to dealer . More

by Gtorruella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

October 16, 2024

Fantástico , rápidos , polite , profesionales, te dan una explicación detallada de todo respecto al auto . Poca demora y muy buena an y atención More

by OSNIELROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Ford of Kendall responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

October 16, 2024

Ralph Mendoza is a great guy and puts in extra effort for the customer. He has every time my SUV is there. More

by tortugajack19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 16, 2024

I like the dealer the person is nice and but I don’t speak English sorry More

by HUGORPATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Oct 19, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

October 16, 2024

I went in to change my two front tires and Alexander Hernandez was amazing! He was able to answer my and my husbands questions and make it a great experience overall. More

by CTG1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Report | Print
Oct 19, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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