Back

Ford of Kendall - Service Center

Miami, FL

4.5
140 Reviews

140 Reviews of Ford of Kendall - Service Center

Sort by
June 24, 2024

Rafael was very helpful and is always very professional. Ralph is always welcoming and eager to help. More

by Jeaninemgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating.

June 23, 2024

This dealership ripped me off and tried to take advantage of me when I sent my car in to their service center. If you’re not a man who knows about mechanics I wouldn’t suggest using this dealership. More

by MSERRA327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 23, 2024

Excellent service in a timely fashion. Very informative to all my questions. I’m coming from ram to ford so it’s a big difference he help me to understand the differences in things to expe More

by alsoriano74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2024

The best costumer service in south miami Thanks for all the service we received from you Good team 👏👏 More

by Beracalatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2024

Throughout the years I have always had excellent service from the dealership and the same was true of my most recent experience. I am always confident that my car needs will be taken care of and the variou More

by bobbileem
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2024

Always Good Sales and Service experience. Long term customer. Bring personal and company vehicles here. More

by Felixt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 19, 2024

Great service as always! Rafael Mendoza is excellent service advisor, very professional and helpful. Kudos More

by Mekelanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

June 19, 2024

Quick and painless. The part that my truck needed didn’t take long to arrive and be installed. No complaints More

by migutier6353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 19, 2024

A good service experience from making the appointment to getting it back. The service advisor, Brian Horta, was friendly and professional. He told me what the process would be and how long it would take and More

by Steve M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M Lafaurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Ford of Kendall responded

Hi Steve, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 19, 2024

always have a great experience when servicing my vehicles. friendly staff, quick turnaround time for service. highly recommend. More

by Gnovo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Ford of Kendall responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

1
...