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Ford of Kendall - Service Center

Miami, FL

4.5
479 Reviews
Call Service Center (305) 238-9211

479 Reviews of Ford of Kendall - Service Center

Sort by
January 20, 2025

The service technician kept us informed you the progress constantly and they had it ready and they said it was going to be ready. Please thank him and I'll do that and the whole Kendall Ford team More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 12, 2025

Ford of Kendall, always the best customer service from Felix, I recommend it 💯. Satisfied customer! More

by Greencountrynursery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 04, 2025

Some times it is difficult to communicate by phone with the service department, i was put on hold for up to 20 minutes at the time. More

by eacuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Report | Print
Jan 07, 2025 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Gracias por el Exelente Trabajo Que realizo el señor Que lo realizo estoy super agradesido el servicio fue un exito felicitaciones More

by Dalbertoperez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo el nombre es el Que presta servicio a domicilio
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Jan 03, 2025 -

Ford of Kendall responded

Hola, ¡estamos muy contentos de haber podido brindarte una experiencia positiva! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

December 17, 2024

Excellent Services and Courtesy. I was attended very well. The service was very quick and with a great quality. More

by carlosbgarces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 15, 2024

Very unhappy with service. My car went 3 times for same service. I got a rental that I ended paying for extra days not been my fault. Honestly I do not recommend Ford of Kend More

by JBGORDILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

December 03, 2024

Clear communication and eta as to when my vehicle would be ready. Terry Pineda was my service advisor, 10/10 service. Would highly recommend her and ford of Kendall’s service More

by Jesse Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pineda
Report | Print
Dec 05, 2024 -

Ford of Kendall responded

Hi Jesse, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

December 02, 2024

Excellent first time experience, timely and Alex was very informative, kind and attentive. It all started with the on-line scheduling. More

by John Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Ford of Kendall responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2024

Excellent attention and service. Thank you for your help and for your excellent experience. Super fast service. More

by TATIZU84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no recuerdo el nombre de quien me atendio
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Dec 08, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Dec 12, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2024

Super kind and helpful, I was glad that they were patient with my lack of knowledge. More

by arze.fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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