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Ford of Kendall
Miami, FL
233 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall.
From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service.
Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 233 reviews
June 16, 2024
Ford of Kendall had excellent service, especially with the help of Service Advisor Daniel M. And service manager Juan the help of Service Advisor Daniel M. And service manager Juan More
by valdesr007
Verified Customer
Helpful June 15, 2024
They don’t clean my car when I finish my service I had cleaned it when I brought it, but then it was dirty when I came to pick it up other than that y’all do a great job cleaned it when I brought it, but then it was dirty when I came to pick it up other than that y’all do a great job More
by Mshappy360
Employees Worked With
June 15, 2024
The service department at Ford of Kendall was great. They came to my house on time, they serviced my car quickly and correctly. Very happy with the service. They came to my house on time, they serviced my car quickly and correctly. Very happy with the service. More
by ED NAVARRO
June 15, 2024
Amy is an excellent salesperson and professional It was a pleasant experience with her. Thanks pleasant experience with her. Thanks More
by BRIXTOCONSTRUCTION
June 15, 2024
Courteous and good follow up. One of the service men came and told us what he thought was going on One of the service men came and told us what he thought was going on More
by Debbieher
Employees Worked With
June 15, 2024
Excellent communication and outstanding customer service by Marcos in services department will recommended 100 💯 great job 👏 by Marcos in services department will recommended 100 💯 great job 👏 More
by Milton
Employees Worked With
June 15, 2024
Issues still happening second time I take it took 2 weeks and couldn’t even fix the issues never again will take my vehicle to this location and couldn’t even fix the issues never again will take my vehicle to this location More
by NABILJURY
Employees Worked With
June 15, 2024
I took my truck in for service which I always have over the last 115k miles. I take it to Kendall Ford out of necessity and convenience, not choice. Once again I left sadly disappointed and unsurprised by the last 115k miles. I take it to Kendall Ford out of necessity and convenience, not choice. Once again I left sadly disappointed and unsurprised by their incompetence. It was for routine service and inspection, oil, brakes tire rotation etc. I also told them my sunroof didn't work and that my check engine light was on. Later that morning I got a text explaining the problem and cost to repair the sunroof. I texted back that I wont repair the sunroof at this time. I was told then that everything was done and I could pick up the truck. I paid, the truck was pulled up. I got in only to find the check engine light still on. I went back and found my service manger Daniel and told him the check engine light was still on. His response " You didn't ask me to check that" ( its in the paperwork "CUSTOMER STATES check engine light on") I was simply flabbergasted. He responded further "I checked it on my own and its your catalytic converter". I asked him if he was going to tell me that information? He sat there dumbfounded and I felt it was best to leave and not allow my anger and frustration to get the best of me. I looked over the paperwork given to me and it referenced, brakes in the future and that I "NEED FRONT RIGHT TIRE (which astonishingly wasn't told to me either) but nothing about my catalytic converter. Einstein's definition of insanity is doing the same thing over and over and expecting a different result. Well I'm clearly insane for continuing to take my truck to Ford Kendall for service. More
by david@kairelaw.com
Employees Worked With
June 14, 2024
It was a nice clean and organized dealership that attending customers well throughout the day. attending customers well throughout the day. More
by VANEPEREZ1221
Employees Worked With
June 14, 2024
Initially there was an issue with the availability of parts for the recall. However they were able to complete the recall and fix the transmission. parts for the recall. However they were able to complete the recall and fix the transmission. More
by GSHELOW
Employees Worked With
