Ford of Kendall

i Order a Maverick on august 2021 with a sign order with price and $500 deposit almost a year later the car is arriving ma 2021, i went to the dealer to start the paper work now they said they are adding a price and $500 deposit almost a year later the car is arriving ma 2021, i went to the dealer to start the paper work now they said they are adding a markup from $24k that we agreed on to $29k . they said i need to pay the extra money or they will sell my car to someone else. Ford prohibits this markup to retail orders but they are still doing it . one year of waiting for the car is now wasted. do not buy here go else ware More

Advertised a 2014 ford escape but the vehicle was not a certified vehicle. It was a vehicle that should have been sent to the junk yard when the vehicle ran it was shaking violently while in park ideling. certified vehicle. It was a vehicle that should have been sent to the junk yard when the vehicle ran it was shaking violently while in park ideling. It was like you were sitting in a massage chair. The vehicle was very dirty inside the vehicle and under the hood you can see that this vehicle has been worked on by uncertified mechanics. The check engine light was on as well. Don't waste you time driving to this dealership for and used vehicles. I was was shown other vehicles that were just as bad if not worse. More

I set an appointment for my handicapped uncle to see a vehicle and when he arrived they told him they sent the car to auction just before he got there. So disappointing especially since he had to take two vehicle and when he arrived they told him they sent the car to auction just before he got there. So disappointing especially since he had to take two busses to get to the dealership. Won’t be recommending this dealer any time soon. More

Called about a car listed, they assured me the car was there and in perfect condition. I drove an hour and 20 mins with my infant and toddler only for me to get there and the car won’t even start. When th there and in perfect condition. I drove an hour and 20 mins with my infant and toddler only for me to get there and the car won’t even start. When they look into the computer they tell me that that car is being sent to get junked because it has over $8k worth of repairs. That was 2 weeks ago and the car is still listed. More

Buyer beware! Salesman Arian and manager Paul are both a bunch of liars. I purchased a new Ford f150truck with tailgate damage and they promised to replace it prior to signing the contract. The dealer no bunch of liars. I purchased a new Ford f150truck with tailgate damage and they promised to replace it prior to signing the contract. The dealer now says that the manufacturer will not reimburse them for it since they failed to contact the manufacturer within 48 hours of delivery. Now they will not even respond to my phone calls or my texts. This dealer is really bad news. More

Poor dealer inventory control Found a used vehicle on Carfax.com at this dealership, 2018 Ford F150 Emailed and texted of the availability of the vehicle and confirmed by internet Found a used vehicle on Carfax.com at this dealership, 2018 Ford F150 Emailed and texted of the availability of the vehicle and confirmed by internet salesman . Made sure of inventory because I was driving 73 miles to the dealership one way. Responded with the time in which we arrived at only to find out that the vehicle was sold the day before Salesman claimed to have another vehicle exactly like it. He brought out a 2015 F150 that was traded in the day before- the trade in paperwork was still on the dash. Salesman had another 2018 that was also listed, not a color I cared for, but the vehicle wasn’t even cleaned for sale. That was 3 hours I will never get back!!! The salesman did try, he was put in the situation. But a bad experience altogether. More