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Ford of Kendall

Miami, FL

4.5
656 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 656 reviews

May 24, 2024

Appointment time honored at the booked time. Good service from the advisor and waiting facilities very clean and comfortable. Marcos was very helpful. More

by MARTINBENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 23, 2024

Excellent always satisfied with the knowledge and experience of the service department and very pleasant facilities of the waiting area More

by MARMEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2024

Ralph Mendoza is always a provider of tremendous service. My father and I are very grateful for his help! More

by Freddyneyra11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ford of Kendall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC (02650). We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2024

I very much appreciate the speedy response and service at the service center and the staff professionalism. More

by MARGARET.ARAUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dustin Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 23, 2024

My car is still not fixed! Paying for a service and can’t get a rental More

by Maruchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager for service department Juan
May 24, 2024 -

Ford of Kendall responded

Hi Maruchy, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC (02650). We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

May 23, 2024

The service was quick and efficient. The service writer was friendly and helpful. The cost was reasonable and just what I needed. More

by JIMBOFIRE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2024

Friendly and professional. Also, very attentive to detail and keeps you informed of what's happening. More

by Tito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Excellent service, they made me feel comfortable at all times, they helped me a lot to see my best offers, super recommended More

by CABRERASOLSONAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Castillo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 22, 2024

Angie and Chris were very helpful. Overall a very pleasant process, and we were out in under 2 hours More

by ERINGRAFTON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angerlin K Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Angie was amazing. She fulfilled all my expectations and beyond. Her charisma and professionalism are unique. Thank you, Angie. More

by YADELRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie
May 24, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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