Ford of Kendall

There is no sense of customer service at the dealership. I have had to bring the New truck in twice now for the same issue and unfortunately each time I am without a vehicle several days until a rental is a I have had to bring the New truck in twice now for the same issue and unfortunately each time I am without a vehicle several days until a rental is assigned. When the vehicle was ready it took over 1 hr. to find. I walked in the window are by the service representatives and waited 38 minutes for someone to say hello. Seven specialist by their desk on computers and no one to acknowledge a customer. Not acceptable. Truck seems to be working ok, but no one could explain why the same battery module has now gone bad twice. This is a new vehicle. More

Purchasing a new F 150 was truly a seamless process from the salesman to the the experience with finance and car prep. Professional and knowledgeable in all aspects. Would definitely recommend Ford of Kend the salesman to the the experience with finance and car prep. Professional and knowledgeable in all aspects. Would definitely recommend Ford of Kendall. More

I am very pleased with the results. I do not have the car yet because I made a mistake with my bank and this delayed the payment, but If needed, I will return for another purchase I do not have the car yet because I made a mistake with my bank and this delayed the payment, but If needed, I will return for another purchase More

Excelente se resolvió el problema y cambiaron el repuesto, solo que me rompieron el cuero del brazo de la puerta derecha repuesto, solo que me rompieron el cuero del brazo de la puerta derecha More

It has been a privilege to be a customer of Ford for so many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for e many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for everything ! David Gonzalez and everyone! I do hope Ford at Kendall will continue to provide excellent service. More

Made appointment with the app. When I showed up Service Center quickly processed my first service of new vehicle. I waited in the nice waiting room & an hour later I got my car bac When I showed up Service Center quickly processed my first service of new vehicle. I waited in the nice waiting room & an hour later I got my car back. More

People in FORD of Kendall are very attentive to the client's needs! They are doing excellent work as a team: salespersons, managers, insurance people.. all work very closely, and the results are favora client's needs! They are doing excellent work as a team: salespersons, managers, insurance people.. all work very closely, and the results are favorable to the clients. Keep up the great work!!! More

I was taken care of by the fleet team at this ford and was met with complete professionalism I’ve never had service like this before I forgot the gentlemen name but he is the one that manages the fleet ve was met with complete professionalism I’ve never had service like this before I forgot the gentlemen name but he is the one that manages the fleet vehicles More

Ford of Kendall is just great. They fixed my digital problem, and did everything under my warranty. And best of all they brought the car back to my home. Gret service people! I won They fixed my digital problem, and did everything under my warranty. And best of all they brought the car back to my home. Gret service people! I won't buy another car for a while but when I do it will always be from Kendall Ford. More

Very professional attendance, thanks for everything they do every time I visit to service my truck, do every time I visit to service my truck, More