Ford of Kendall
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The ASM who was helping me out, Rob, was very attentive when I dropped my truck off, and responded in a timely manner whenever I had a question about the progress of my repairs. when I dropped my truck off, and responded in a timely manner whenever I had a question about the progress of my repairs. More
Everything went smoothly. Employees were friendly and the service was better than I expected. Very happy Employees were friendly and the service was better than I expected. Very happy More
Alex Garrido made this car buying experience awesome! He listened to our needs and he said “let’s go shopping”. When we were looking he educated me above and beyond my research. Really trusted him his o He listened to our needs and he said “let’s go shopping”. When we were looking he educated me above and beyond my research. Really trusted him his opinion. Very professional, smart and great in educating my wife and I based on our needs. Best car buying experience from someone who has bought many cars. More
Daniel was a super person, very friendly, I was serviced in a very timely manner. much appreciated, thank you Daniel. in a very timely manner. much appreciated, thank you Daniel. More
I was a former customer of Gus Muchado Ford. I was not pleased with service back then. I recently came back with my wife's Bronco and they treated me very well. I felt like they cared about maki I was not pleased with service back then. I recently came back with my wife's Bronco and they treated me very well. I felt like they cared about making my experience right. This is now my second visit and I have had a great experience. Rob was great. He explained everything to me and took his time to answer my questions. I was offered a complementary ride home, which really helped me out! I have to say, the service is much more organized and has improved since Gus Muchado was the owner. Glad that they have made changes to the system and have implemented new service perks. I'd really love it if they offered a complementary car wash, but I am totally okay if they can't. I will be back to get my next service in 5k miles. More
Did a great job in a timely & professional manner. UNLIKE other dealerships calls, emails etc were answered. Service dept was great! UNLIKE other dealerships calls, emails etc were answered. Service dept was great! More
Not comparable to the services provided in the past , at this time it’snot good this time it’snot good More
Knowledgeable with the process of the credit card and informative with the process of it and the service provided informative with the process of it and the service provided More
I got the best service at Ford of Kendall! They checked everything out on my car. I am an older person who depends on my automobile. It is the way I maintain my independence. Everyone is p They checked everything out on my car. I am an older person who depends on my automobile. It is the way I maintain my independence. Everyone is pleasant and attentive to my needs. I have had Ralph Mendoza as my service advisor for many years. He has attended to my every need. More