Back

Ford of Kendall

Miami, FL

4.5
658 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Contact Dealership

15551 S Dixie Hwy

Miami, FL

33157

Directions

By Type

Showing 658 reviews

June 12, 2024

Sadly, our experience with the service representative was poor. It is sad that after three days of waiting, we had to pick up the car and it was never served. More

by Danieljrodriguezcaban
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont have the employee name available now. But you may find his name on the service records.
Jun 13, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 12, 2024

A good experience, everyone was kind and friendly. No rushing, and informative, thank you to all representatives specially pepe More

by OFY4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Divan Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Juan Iglesias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ford of Kendall responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

I’m very happy with their service. They told me how long it was going to take & that is what it took. They treat their customers with great customer service skills. More

by TERRYDVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Alex was awesome. I felt very comfortable speaking with him. I would recommend him to other clients. More

by E.OVIEDO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 12, 2024

Excellent service, I arrived at the dealer without having an appointment, Mr. Felix Ortega treated me very professionally and was eager to help me, they finally resolved the service for me and I was v More

by FINDTONYQ2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Ford of Kendall responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 12, 2024

The folks there are very pleasant, helpful, knowledgeable and prompt. As of now they have alway been there for me. More

by Familyrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 11, 2024

I really appreciate Mr. Felix Ortega for his assistance with my service needs this past week. More

by CRISTY6118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 11, 2024

Rafael, is a super nice person, to the owner please pay you workers more money, and hire more mechanics. More

by Armandog381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I’m still paying for my cero mills car and still haven’t fix yet. BROKE CAR More

by JOUDFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Bocos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 11, 2024

Service department opens early as 7am which is very convenient for me and the employee there was very professional handling my case, I was in the waiting room for an hour and my car was ready to go. More

by papipo305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

...
52
...