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Ford of Kendall

Miami, FL

4.5
658 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 658 reviews

July 10, 2024

I made an appointment online through the app. When I arrived I was helped quickly and courteously. My vehicle was repaired quickly and professionally. More

by sgpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Ford of Kendall responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 09, 2024

I'm very happy with the purchase of my car and the recent service for a recall. Brian in service is very knowledgeable and helpful. Great communication. More

by Steve M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Ford of Kendall responded

Hi Steve, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 05, 2024

Nice waiting room and a friendly staff. Work was completed when they told me it would be. Good experience More

by Johnnybags759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2024

Great Service. Have been coming for years and will continue going for years. Frank, Ralph, and Frankie make a great team and provide top notch customer service. More

by Josevelaiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2024

My car has been in the shop for more than 2 weeks for a warranty related issue ( the whole rear axle needs to be replaced ), and it will take another 3 weeks for the part to arrive. I ask for a rental and More

by Bywhjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

July 04, 2024

Service is always excellent and people are nice, well educated. The service is always done promptly and with a great attitude which adds up to the value. More

by ASTOR.QH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

July 04, 2024

I took the vehicle in for a battery problem and was told after waiting two hours that no problem was found. I took it to a different shop and had the problem fixed. More

by RON8044
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on list. He was one of their best mechanics
Jul 05, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

July 04, 2024

ROB IN SERVICE WAS FANTASTIC, PROFESSIONAL, FRIENDLY, COURTEOUS AND WANTING TO HELP ME RESOLVE MY ISSUE More

by Georgeh2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ford of Kendall responded

Hi, thanks for your praise and kind comments about our team. If there is anything else we can do to assist you, please let us know! Take care!

July 04, 2024

Felix Ortega was very helpful , responsive and knowledgeable. He did what he promised to do. Ford of Kendall on the other hand was never any of this. It was never a pkeasure working with them More

by FAFTIMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please contact us at (305) 238-9211 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

July 02, 2024

very efficient, very friendly and the job well done. ! i would not hesitate to bring my car for service to this dealership More

by JOHANANBENKASACKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service manager was very professional and very helpful
Jul 03, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

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