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Ford of Kendall
Miami, FL
659 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall.
From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service.
Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 659 reviews
July 22, 2024
Excellent service and attention, Alexander was great, knowledgeable and diligent. I would just wish I did not have to stay without a car for a couple of days, apparently they don't provide rentals or loa knowledgeable and diligent. I would just wish I did not have to stay without a car for a couple of days, apparently they don't provide rentals or loaners anymore, something to consider for future visits. More
by ALEJANDROJUANDELGADO
Verified CustomerEmployees Worked With
Alexander Larrea
July 22, 2024
Alex was helpful. We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We di We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We did get a military discount but we found a normal discount similar online for just scrolling through the dealers website. Just 500, i would think that being military it would be an additional 500…. Unfortunately, we had a puncture 2 days later and I would not give good markings for the service department. They did not ask my information to see if I had coverage or could answer if repairing a puncture is an ability of their shop. I was told to just to come in. Driving across town mid day in Miami is a waste of time and gas, when a technician or service reps could just ask for the particulars and answer the question. They directed to me to sales or finance. Then sales department told me to contact service. All I can say is the inconsistency of knowledge became very very frustrating. Customer service after purchasing isn’t that great. More
by KIPPWILLIAMS7
Employees Worked With
July 22, 2024
the dealer location is very convenient. However, we almost left since we had to wait for song for the finance agent. However, we almost left since we had to wait for song for the finance agent. More
by DONMACWAU3
Employees Worked With
July 21, 2024
Great customer service, we were in and out fast, great job guys. I highly recommend this dealer for sales and service. job guys. I highly recommend this dealer for sales and service. More
by michaelmarti
Employees Worked With
July 21, 2024
Very good service. The best. Always we recommend ford. The best experience on the market. The best. Always we recommend ford. The best experience on the market. More
by PITERMIGENES3
July 21, 2024
Exceptional customer service provided by Rita. Outstanding!!! Made the purchasing process smooth and easy. I will definitely will be coming back for future purchases Outstanding!!! Made the purchasing process smooth and easy. I will definitely will be coming back for future purchases More
by FFCOOKIE
July 21, 2024
Always terrible service at this location. Workers ignore u just overall terrible customer service. The deal ship is great but clearly lacking in the service department. I also found remaining Workers ignore u just overall terrible customer service. The deal ship is great but clearly lacking in the service department. I also found remaining pieces of marjiuana that they smoked in my car. Evidence is recorded More
by ONDAROZACHARY
July 20, 2024
On the phone, Terry was extremely polite n knowledgeable, Carlos the rest., was very attentive to my needs n very professional! Very good person.. Carlos the rest., was very attentive to my needs n very professional! Very good person.. More
by LAZOCARY411
July 20, 2024
The scheduling of appt was good, except the person did not know a third part company would perform one of the jobs. Once at the dealer, I’m informed about it and that I would receive a call with pricing a not know a third part company would perform one of the jobs. Once at the dealer, I’m informed about it and that I would receive a call with pricing and schedule, which also did not happen. Not a great start. More
by JMOREIRA76
Employees Worked With
July 20, 2024
Rápido y Eficiente , muy buen servicio, lo recomiendo 100% , muy buen precio y calidad , Gracias 100% , muy buen precio y calidad , Gracias More
by EDDYMOVILES
