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Ford of Kendall

Miami, FL

4.5
659 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 659 reviews

July 26, 2024

Super customer service. The service man was super attentive. I will be coming again. Thank you for everything. More

by Alexis Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Ford of Kendall responded

Hi Alexis, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

July 26, 2024

Quick and helpful service close to home! I was able to just come in and get same day service. More

by GINAANDCESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Ford of Kendall responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

July 26, 2024

Clean, friendly, knowledgeable staff. No hassle process, excellent place to go get your new wheels More

by VPERE009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Roque 5 stars
Jul 31, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 26, 2024

Excellent customer service Marcos thanks so much for everything nice job and great service to you so much More

by YAMILETH0517
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 26, 2024

Awesome experience! We were able to get the truck we have been looking for, the spec and model and a fair deal on our trade in. Throughout the process, Armando was there More

by Christine Pinkney
Recommend Dealer
Yes
Employees Worked With
Rene Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Miguel Veloz Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hi Christine, thank you for leaving such a great review and high star rating. At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

July 26, 2024

The service department is awesome, especially department manager Frank.. Soo kind and professional. He ‘s a real good person..we need more people like Mr. Frank.. More

by Rosalyn_brunson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 25, 2024

Service is always excellent! Waiting room pleasant with free coffee for customers. Have to get there early otherwise waiting time is much longer. More

by SUERAY624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Too long ago.
Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

July 25, 2024

Excelente atención del vendedor y todo el personal del dealer, agradecido y contento con la nueva compra. More

by daneteperez
Recommend Dealer
Yes
Employees Worked With
Manuel Ernesto Gutierrez Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ford of Kendall responded

Hola, ¡gracias por tomarte el tiempo para notar esos esfuerzos y por dejar una reseña tan increíble! Como uno de nuestros valiosos clientes, queremos agradecerle sinceramente por su negocio y esperamos verlo aquí nuevamente en el futuro.

July 25, 2024

The only thing is costumer need a courtesy vehicle to solve problems in two hours and a half.... More

by WILBER0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2024

Brought my vehicle in for installation. Accessories was installed misaligned. Took it back to be fixed and was told it was fine as is. More

by EDUARDOROCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo J Saranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ford of Kendall responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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