Back

Ford of Kendall

Miami, FL

4.5
674 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Contact Dealership

15551 S Dixie Hwy

Miami, FL

33157

Directions

By Type

Showing 674 reviews

December 02, 2024

Super kind and helpful, I was glad that they were patient with my lack of knowledge. More

by arze.fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2024

Excellent first time experience, timely and Alex was very informative, kind and attentive. It all started with the on-line scheduling. More

by John Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ford of Kendall responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2024

Excellent attention and service. Thank you for your help and for your excellent experience. Super fast service. More

by TATIZU84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no recuerdo el nombre de quien me atendio
Dec 08, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Dec 12, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 01, 2024

Slow process but David was very helpful, knowledgeable and courteous. He made every effort to make the deal happened More

by R.sicard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ford of Kendall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Should have loaner vehicles especially when it’s their error that made you bring it back in for service More

by Ronald_morrison2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Thank you guys for taking care of me and my car, you are always looking out for me More

by victor.furniss
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

I am extremely disappointed and frustrated with both the sales area, service, financing and Ms. Diana Martinez and he was committed to help me and could not reaolver the situations. J Sanchez More

by J. Sánchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davis Brito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Martinez Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carlos Urrutia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Martinez poor customer service
Dec 03, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Dec 03, 2024 -

J. Sánchez responded

Gladly but don’t tell me who I’m going to talk to about the situation you have all my information and my phone number because I am a customer of yours and Diana gave my number and never returned the call neither she nor JC that was what she indicated to me since Friday Past I’m waiting for the call of both.

Dec 03, 2024 -

J. Sánchez responded

If you really wanted to solve these negative situations call me I didn’t have to call I don’t even indicate who sends me the message and who I address it so I see how important that you are selling is not the served or follow the customer so that he feels at ease

November 30, 2024

When we arrived we waited a short time. Our sales person was very informative and helpful. The agency matched the estimate for my trade in Car Max gave me. He stayed with us throughout the More

by MARELY47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yorelvis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ford of Kendall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Kendall, LLC! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

It was a very disappointing experience. We were under the impression that the maintenance service included an Uber ride to and from the location. However, Rafael, the person assisting us, s More

by Mariajose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ford of Kendall responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 if you’d like to discuss this matter further. Thank you for your honest feedback and we look forward to hearing from you. Take care.

November 28, 2024

This place does great work and quick! I’ve been coming here for 14 years (same car), and I’m Completely Satisfied. More

by istvanfoxtail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2
...