Ford of Kendall
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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It was truly a process no one gave up the dealership kept me posted. It took a minute to diagnostic the problem with the truck but eventually the work was done the truck was taken home customer was okay happ me posted. It took a minute to diagnostic the problem with the truck but eventually the work was done the truck was taken home customer was okay happy it took a while. More
I've been using this dealership for many years. My service provider is Rafael Mendoza. He is the best. Always gets me in fast and takes care of everything. On several occasions, he found things My service provider is Rafael Mendoza. He is the best. Always gets me in fast and takes care of everything. On several occasions, he found things wrong I had missed, so he is very thorough. He deserves a five star rating. More
JC provide us with an excellent service. He look for me the better affordable car for me He look for me the better affordable car for me More
Great service was provided by Kendall Ford. Completely satisfied with the entire process from the beginning to end. Completely satisfied with the entire process from the beginning to end. More
Service department friendly and reliable. Very busy but work done in reasonable amount of time. Very busy but work done in reasonable amount of time. More
To be honest I thought u will have a good experience since Jose Pepe and Paul and Jessica were amazing with me with all their honest professionalism, and kindness, also Alex Juan from service Steve GM. since Jose Pepe and Paul and Jessica were amazing with me with all their honest professionalism, and kindness, also Alex Juan from service Steve GM. However from day one the car bronco 2024 big bend that I got was given to me damaged I don’t know who knew about that, but at first service and general manager tried to charge me for that before putting this under warranty, they were kind later on, but I did have the worst luck bad experience ever with a car dealer or a merchant ever for real, because even tho I had a damaged car since day 1 5 min later after I took from the dealer started acting up, but Kendall of ford never offered me any kind of compensation or good well, lease still same price, down payment as well, I got two loaners cheaper than the bronco I’m paying for, one of them was towed by mistake not my error and then when I was about to be for it 210 as it cost me and the dealer, no the dealer decided to come there to the tow service and take the car being to me back later on 6 hours after and charge me at first almost double the price 400 usd, no one does that no any dealer in the world I asked and I have general manager at BMW Hundai. We’re now in November 17 almost 3 weeks after singing the lease fit he car I want, however my dream car is in pieces in the Kendall dealer of ford and I’m living everyday a nightmare and frustration. Just tell me why after paying so much money for this deal I have to go through all this misery? Please have Luis the stores owner or the CEO of ford call me to understand what I’m going through. Thank you! More
The Best Ford Dealership Juan Torres is an asset to this dealership Very professional, honest, fair and very human to the customers dealership Very professional, honest, fair and very human to the customers More
I set up an appointment for the yearly tune-up and to install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "D install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "Don't worry, when you bring the car in, we will install the lighting. Well, I brought the truck in and parts had not arrived. I don't understand why was it so hard to give me a concrete answer: yes the part is here or no the part is not here. So now, I have to make another appointment to get the lighting installed. And on a side note, when I got into my truck they had left the dirty security lug nut on the passenger seat. The mechanic didn't bother to put it back in it's case. I was also a bit surprised and disappointed that a courtesy car wash was not provided. Maybe when I go back next month, I will write a better review. More
I DONT WANT A SALESPERSON CALLING ME TO SELL MY CAR>. MY CAR IS NOT FOR SALE AND I DONT WANT TO BUY A NEW VEHICLE MY CAR IS NOT FOR SALE AND I DONT WANT TO BUY A NEW VEHICLE More