Ford of Kendall

Excellent Services and Courtesy. I was attended very well. The service was very quick and with a great quality. I was attended very well. The service was very quick and with a great quality. More

Very unhappy with service. My car went 3 times for same service. I got a rental that I ended paying for extra days not been my fault. Honestly I do not recommend Ford of Kend My car went 3 times for same service. I got a rental that I ended paying for extra days not been my fault. Honestly I do not recommend Ford of Kendall More

Best services in Town, I can’t thanks enough specially Alex whom is our agent, really great service Alex whom is our agent, really great service More

How was my experience? I had a great time at Ford of Kendall, excellent service. The staff was amazing, very friendly and knowledgeable about their vehicles. Their salesma I had a great time at Ford of Kendall, excellent service. The staff was amazing, very friendly and knowledgeable about their vehicles. Their salesman Jonathan went above and beyond taking care of the entire process from start to finish; he was by my side at every step making sure the deal was reasonable for both parts and clarifying every question I had. He was clearly interested in the customer's satisfaction instead of just the transaction (as other dealers do). Why not a 5 stars review? My current issue with this dealership is with their management and the way they conduct their business. I traded in a vehicle as part of my deal and they had to cover the payoff to acquire the title. They have taken so long to do so, that my next payment was due and it was automatically collected from my bank account. I didn't canceled the automatic payments immediately as the debt is still under my name and I thought they would deal with it on a timely manner. I'm currently dealing with my bank in order to recoup the money while at the same time concerned that there could be a delinquent charge on a loan under my name if I do so. I'm wondering if the payoff the dealership will do includes the last payment I made for a vehicle I no longer own or of they will honor the terms of the contract we agreed on ... I guess time will tell. Would I recommend this dealership ? I can no longer in good faith recommend anyone trading a vehicle in at this place, there are other options to do so with a more transparent process that makes these scenarios hard to believe. Other than that, they have a good selection of vehicles and their prices and incentives are great, I don't regret doing business with them but my recommendation comes with a call for caution with the details. More

Clear communication and eta as to when my vehicle would be ready. Terry Pineda was my service advisor, 10/10 service. Would highly recommend her and ford of Kendall’s service be ready. Terry Pineda was my service advisor, 10/10 service. Would highly recommend her and ford of Kendall’s service More

Excellent first time experience, timely and Alex was very informative, kind and attentive. It all started with the on-line scheduling. very informative, kind and attentive. It all started with the on-line scheduling. More

Super kind and helpful, I was glad that they were patient with my lack of knowledge. with my lack of knowledge. More

Excellent attention and service. Thank you for your help and for your excellent experience. Super fast service. Thank you for your help and for your excellent experience. Super fast service. More