Ford of Galesburg - Service Center

Air conditioner works better than ever. Very pleased ! Yemm Ford service dept went above and beyond with me on my last visit to have my Ford F 150 air conditioner fixed. 100 percent satisfied and they hav Yemm Ford service dept went above and beyond with me on my last visit to have my Ford F 150 air conditioner fixed. 100 percent satisfied and they have my business in the future. Thanks service manager Tom for everything. More

Great Service Took car in for appt. on a Saturday morning. They were waiting for me when I arrived. Ran errands with husband and car was ready when we got back! And Took car in for appt. on a Saturday morning. They were waiting for me when I arrived. Ran errands with husband and car was ready when we got back! And they washed it too!! Great team - thanks. More

Service Friendly and explained in detail all they did. They checked all fluids and did tire rotation checked brakes. I don’t have any complaints with them Friendly and explained in detail all they did. They checked all fluids and did tire rotation checked brakes. I don’t have any complaints with them More

Efficient, fair, truthful They did my repairs efficiently,fairly and were truthful with us. They never misrepresented themselves to us at any time. They did job fairly even tho They did my repairs efficiently,fairly and were truthful with us. They never misrepresented themselves to us at any time. They did job fairly even though it was expensive but out of reason I would choose Yemm Ford again without a doubt More

Great service department & dealership! I have always received superior service from Yemm. Very easy to get service for routine maintenance or in the event of unexpected emergency. Very sa I have always received superior service from Yemm. Very easy to get service for routine maintenance or in the event of unexpected emergency. Very satisfied always with the service I receive. Their rewards system saves you money, but their pricing for routine maintenance is very reasonable. It is very reassuring to be driving my vehicle when I know it is running great - thanks to Yemm Ford!! More

fixed a/c Needed AC fixed and checked out. I made an appointment. The service department ere fast and reasonable. The car was washed when I picked it up. Needed AC fixed and checked out. I made an appointment. The service department ere fast and reasonable. The car was washed when I picked it up. More

Hard to get ahold of service department I had a hard time when calling to talk to the service department when I was setting up appointment and then checking afterwards. Had to call, get tra I had a hard time when calling to talk to the service department when I was setting up appointment and then checking afterwards. Had to call, get transferred back twice and then asked if I wanted to leave a message both times. Last time I just told them I would rather hold. It was warranty work More

I was able to get a service appointment when I wanted it. Everyone is friendly and accommodating. I was in and out in a timely matter. The waiting area is comfortable and clean. There was a TV to watch. Everyone is friendly and accommodating. I was in and out in a timely matter. The waiting area is comfortable and clean. There was a TV to watch. More

Service The service department is very unorganized. I have faith that it will be good again. However currently the girl at the desk puts the wrong information The service department is very unorganized. I have faith that it will be good again. However currently the girl at the desk puts the wrong information in every time I get a service. She also seems to be frustrated all the time and makes the customer feel as if they are inconveniencing her. Thankfully Dustin got the situation under control. More