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Ford of Galesburg - Service Center

Galesburg, IL

4.5
586 Reviews

586 Reviews of Ford of Galesburg - Service Center

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May 14, 2018

Excellent service. Convenient pick up & drop off of vehicle The Yemm Service is excellent. They pick up and drop off my car. It is always ready and waiting when I expect it and when they have told me it will b More

by Jx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 10, 2018

Recall part replaced Once the manufacturer sent the part, they were very quick about getting the vehicle in and replacing the part. Took less than half a day. More

by CCOOPER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shuttle driver was very friendly , Brian Snell
May 09, 2018

Air conditioner works better than ever. Very pleased ! Yemm Ford service dept went above and beyond with me on my last visit to have my Ford F 150 air conditioner fixed. 100 percent satisfied and they hav More

by randy.hulet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam. and service.manager Tom
May 08, 2018

Great Service Took car in for appt. on a Saturday morning. They were waiting for me when I arrived. Ran errands with husband and car was ready when we got back! And More

by JAN_GLASNOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was great.
May 04, 2018

Service Friendly and explained in detail all they did. They checked all fluids and did tire rotation checked brakes. I don’t have any complaints with them More

by WESTFALL75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just serviced people don’t know names
May 04, 2018

Efficient, fair, truthful They did my repairs efficiently,fairly and were truthful with us. They never misrepresented themselves to us at any time. They did job fairly even tho More

by DANDOUBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
May 04, 2018

Great service department & dealership! I have always received superior service from Yemm. Very easy to get service for routine maintenance or in the event of unexpected emergency. Very sa More

by COLLINSON_80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bad with names, better with faces - sorry - Service department, Cody Boal
April 30, 2018

fixed a/c Needed AC fixed and checked out. I made an appointment. The service department ere fast and reasonable. The car was washed when I picked it up. More

by GREGSTACEY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ryan/ tom
April 30, 2018

Hard to get ahold of service department I had a hard time when calling to talk to the service department when I was setting up appointment and then checking afterwards. Had to call, get tra More

by r.siedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Sandoval sold us vehicle
April 19, 2018

I was able to get a service appointment when I wanted it. Everyone is friendly and accommodating. I was in and out in a timely matter. The waiting area is comfortable and clean. There was a TV to watch. More

by rvfell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service departmentMeaghan Stancomb.
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