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Ford of Galesburg - Service Center

Galesburg, IL

4.5
586 Reviews

586 Reviews of Ford of Galesburg - Service Center

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August 08, 2018

Dead battery They went above & beyond to help me . Service was fast & dependable. What more can I say everyone was friendly and great. Answered all questions. kUDO More

by MAMAFERRY65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service department
July 31, 2018

Very unsatisfied I called for an appointment and asked the price for an oil change and was told 130.00 (diesel). When they brought the bill to me in waiting room it w More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didnt get names
July 24, 2018

Oil change notice before trip to MN Service center got me in asap to change oil, so I could drive confidently next day to MN. Very gracious too. Thanks for this service More

by Award2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
July 24, 2018

Pleasent courteous informatove Usually only have to have oil changes twice when i had major stuff done they got me right in fixed it pleasent service guys inform you of everything t More

by CAROLSTEVENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vail Sr.
July 07, 2018

felt like a wanted customer. I wish I could go there for everything I need done. But can't. I always feel welcome there. Quick & friendly. I been going there for years. They have More

by BURNSCINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these.
July 07, 2018

Not real happy Brought truck in for new brakes,wasn't called to say it was completed, drove by saw it was back on lot. Went in to see if it was done, it was, no pape More

by LUVIT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Snell
June 26, 2018

Promptness They always answer any questions I have. They explain everything that was covered during service of my car and point out and future concerns I may h More

by JAC430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
June 12, 2018

35,000 mile checkup Pleasant,efficient,and courteous of our time. Reccomendations made but not pushy. Brian phoned me with information I requested prior to visit. Excel More

by polo1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Snell
June 07, 2018

Ford Escape 2013 After several attempts it appears we have finally gotten the problem with my windshield washers finished. It started Jan 2018 and the last appt was M More

by Escape13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not remember names well!
May 28, 2018

Service and a recall I have always had good luck having work done here. Always polite and professional. They care about customers and want them back. Work is always done i More

by baddis_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Oeth
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