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Ford of Galesburg - Service Center

Galesburg, IL

4.5
620 Reviews
Call Service Center (309) 381-1095

620 Reviews of Ford of Galesburg - Service Center

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December 03, 2024

Timely matter and only had to get it done once . and it was done right More

by flipflop43g16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Ford of Galesburg responded

Thanks for the positive feedback. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

November 27, 2024

The employees of the dealership were very professional and prompt in helping me with my service today More

by Shirley.Stomberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Ford of Galesburg responded

We always love hearing we met the needs of our customers. Thank you for the 5-star review. We wish you a Happy Holidays. Thank you Amy Kelso

November 24, 2024

They seem to be getting better mechanics ,finding problems with out complaining. The service girls know more they did in the past. More

by GLROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ford of Galesburg responded

Love hearing that we are meeting our customers needs. We have a great team and I will Be sure to share this with them. Happy Holidays from your Ford family. Thank you Amy Kelso

November 23, 2024

I highly recommend the detail shop. They do an amazing job. They make your car look new inside and out. Tom is top notch More

by willis153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Nov 25, 2024 -

Ford of Galesburg responded

Tom and his team have been a great addition to our Ford team. So happy to hear you experiences have been good. Happy Holidays from your Ford family. Thank you Amy Kelso

November 23, 2024

The service was outstanding. I found working with the dealership to be personable and convenient. More

by Huey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danica Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. We feel our team is pretty amazing. We hope to see you for future visits. Happy Holidays from your Ford family. Thank you Amy Kelso

November 20, 2024

The experience I got at the dealership was wonderful. Everyone that I dealt with was knowledgeable and helpful. Anyone questions I had they answered them and made me feel good about my purchase. More

by pooky8405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Ford of Galesburg responded

We love hearing how happy our customers are with their experience. We hope to continue to meet and exceed your expectations. Happy Holidays from your Ford Family. Thank you Amy Kelso

November 17, 2024

I have known Tom Smith for many years. He has always been super nice and an excellent worker. I have to commend your Dealership for adding him to your team. More

by larry_watson_153
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Report | Print
November 14, 2024

First time dealing with this dealership. Very pleased with everyone that I was in contact with. More

by Sundance62750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Ford of Galesburg responded

So happy to hear your first experience was a great ones. We only hope to continue to make each experience the best. Happy Holidays from your Ford family. Thank you Amy Kelso

November 09, 2024

Everyone at Ford of Galesburg were so friendly and welcoming. Work was done very fast. More

by kathleencardinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 08, 2024

Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More

by marta tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Ford of Galesburg responded

Thank you so much for the review!! We truly take pride in servicing our customers and getting service done quickly and correct. We hope to see you again in the future. Happy Holidays from your Ford family. Thank you Amy Kelso

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