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Ford of Galesburg - Service Center

Galesburg, IL

4.5
587 Reviews
Call Service Center (309) 381-1095

587 Reviews of Ford of Galesburg - Service Center

Sort by
October 11, 2021

Great service department, may not always be right at first but they will make it right More

by dodgeme03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Report | Print
Oct 18, 2021 -

Ford of Galesburg responded

Happy that Mike was able help make it right!

October 07, 2021

Very good service and polite to customers. Nice clean waiting room. Friendly people to deal with More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
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Oct 07, 2021 -

Ford of Galesburg responded

Thank you for having your vehicle serviced at Yemm Ford. We know you have many choices out there we are so happy that you had a 5 star experience!

October 07, 2021

I was treated with respect, and good, speedy service! I will recommend them to others. More

by sigiwheeler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

sigiwheeler responded

Thanks!

Oct 07, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2011 Ford Escape at Yemm Ford, we are so happy that you had such a great experience!!

October 06, 2021

I always take my car to yemm for service. They have always done right by me. They provide good, reliable service. More

by Bloftus1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard, David Rodvold, Mike Ruark
Report | Print
Oct 07, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2012 Ford Escape at Yemm Ford. It is always our goal to provide a reliable experience!

September 16, 2021

Customer service is excellent, all needs are completed quickly and professionally! There is no hesitation by employees to assure customer satisfaction! More

by JKFCRASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2018 Ford Escape at Yemm Ford. We appreciate your loyalty and are so happy that you had an excellent experience!!

September 14, 2021

Appointments are made easily and service is done as I wait. Always do my service at Yemm Ford More

by dwhittington0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2021 -

Ford of Galesburg responded

Thank you for having your 2017 Ford Escape serviced at Yemm Ford!! So happy that your experience was easy!!

September 11, 2021

Employees were very kind. They serviced my car in a timely manner. I like the fact that I could schedule a time. I will return. More

by Johnlois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
Report | Print
Sep 13, 2021 -

Ford of Galesburg responded

We are so happy that your experience was timely and kind and we look forward to your return.

September 09, 2021

everyone was friendly and the waiting was comfortable - I was able to read my book, paying was easy and they explaced all the remares to me More

by vickidiefendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
Report | Print
Sep 13, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2011 Ford Focus at Yemm Ford! We are so happy that your experience was easy and you were able to relax while they serviced your car. We look forward to seeing you here in the future.

September 02, 2021

The employees at Yemm Ford were very helpful & accommodating. They have good technicians also. The name Yemm has been in Galesburg a long time. If they didn't have good service they wouldn't last More

by michellehfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold, Mike Ruark
Report | Print
September 01, 2021

Great customer service !! My car was picked up and dropped off at my place of work for service . I will be using Yemm Ford again ! More

by KLQUICK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, Mike Ruark
Report | Print
Sep 13, 2021 -

Ford of Galesburg responded

Lori thank you for serving your 2019 Ford Exporer RT at Yemm Ford!! It was our pleasure to pick it up and drop it off. We are so happy that you had a great experience.

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