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This rating includes all service center reviews, with more weight given to recent reviews.
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587 Reviews of Ford of Galesburg - Service Center
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Verified Customer
November 11, 2021
Very responsive. Proactive. Honest, reliable & easy to work with. Thankful for their assistance keeping our vehicle running smooth. We don’t often go to Galesburg & wish there was a Ford dealership in Mon work with. Thankful for their assistance keeping our vehicle running smooth. We don’t often go to Galesburg & wish there was a Ford dealership in Monmouth, IL. More
by henryshimmin
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
November 05, 2021
They were friendly and told me everything that my truck was going to need at the service was going to need at the service More
by Larry Goff
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
November 04, 2021
Easy to schedule an appointment. Staff was friendly and knowledgeable to answer all my questions as I was a new customer at the dealership. knowledgeable to answer all my questions as I was a new customer at the dealership. More
by SarahL
Employees Worked With
David Rodvold, Mike Ruark
November 03, 2021
Always prompt. Explanations when extra time or cost involved. No surprises. Polite at all times involved. No surprises. Polite at all times More
by Diannelasak
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 25, 2021
Regular service was prompt and well done. I’ve got a scratch without being asked and at no charge. scratch without being asked and at no charge. More
by Fusion 19
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 21, 2021
Awful communication. Was told vehicle would be looked at on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn't want to go get it in the rain. The line item written estimate that was requested was chicken scratch on a PO form. More
by Go elsewhere
Employees Worked With
Mike Ruark
