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This rating includes all service center reviews, with more weight given to recent reviews.
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587 Reviews of Ford of Galesburg - Service Center
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Verified Customer
December 27, 2021
Couldn't ask for better service anywhere. Worked on problem till it was totally resolved. problem till it was totally resolved. More
by mkpinks
Employees Worked With
Other Employees :
Brian Magee, Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
December 27, 2021
Outstanding service. Even when i come in to ask a small Outstanding service. Even when i come in to ask a small question they are always very helpful. Outstanding service. Even when i come in to ask a small question they are always very helpful. More
by Sjn
Employees Worked With
Michele Standard, David Rodvold, Mike Ruark
December 27, 2021
Great service. Got me in without an appointment. Efficient from a time standpoint. Interesting and informative visit with a sales man while I waited. Efficient from a time standpoint. Interesting and informative visit with a sales man while I waited. More
by SJBK1958
Employees Worked With
Michele Standard
December 27, 2021
Service Department has provided great service support every time I came in for a requested service. every time I came in for a requested service. More
by sugaied
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
December 27, 2021
I love the friendly service...I'll DEFINITELY be back when I'm ready to trade,which will be a very long time because I LOVE my car!! back when I'm ready to trade,which will be a very long time because I LOVE my car!! More
by thestroms91
Employees Worked With
Dustin Evans, Stephanie Sloan
November 18, 2021
They are very nice & helpful. Greg Stacey & Service Dept have been nothing short of spectacular customer service. Reason for 4 star rating as opposed to 5? Well in less then a month of having vehicle, I've have been nothing short of spectacular customer service. Reason for 4 star rating as opposed to 5? Well in less then a month of having vehicle, I've taken it in 3 xs already & paid $266( no 30 day warranty since I paid $17,000just weeks prior) & the problem persists. Of course it isn't their fault per se but can't give 5 stars to a business that hasn't fixed vehicle problem but has driven up my blood pressure (No pun intended) More
by irishfan61401
November 15, 2021
Good job. On time. Professional all of the way, I will Good job. On time. Professional all of the way, I will go back there next time. Good job. On time. Professional all of the way, I will go back there next time. More
by donaldtomlin
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
