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Ford of Galesburg - Service Center

Galesburg, IL

4.5
587 Reviews
Call Service Center (309) 381-1095

587 Reviews of Ford of Galesburg - Service Center

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January 01, 2022

Great people great service fast friendly but expensive wash service should be included I love ford More

by juanischicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2021

Easy to schedule on.my terms, quick work, let me know filter would be extra if I wanted it. Great job! More

by LUVIT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold
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Dec 30, 2021 -

Ford of Galesburg responded

Thank you for servicing your vehicle at Ford of Galesburg. So glad you had an easy experience. We look forward to taking care of all of your automotive needs in the future.

December 30, 2021

Came in from out of state, needing an oil change done prior to them closing and they took me in. I was very happy with their services. More

by owensmovingcleanoutsservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
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Dec 30, 2021 -

Ford of Galesburg responded

So happy they were able to fit you in and get you on your way!

December 29, 2021

The all around buying experience was great and will recommend to anyone to give this dealership a look at when buying a vehicle. More

by helpis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vail Sr., Mike Ruark
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Dec 29, 2021 -

Ford of Galesburg responded

Thank you for your kind words! We look forward to helping you with all your automotive needs now and in the future!

December 27, 2021

Vary professional, was considerate of my time. Gave me a courtesy ride to and from a restaurant. More

by Sgiertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Standard, David Rodvold
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December 27, 2021

New ownership seemed friendly. The service was as expected. The faces were all new so time will tell if it is a good dealer. More

by jim.stolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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December 27, 2021

They were very thorough. I’m very happy with the results. The staff were very friendly. More

by rae.chil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
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December 27, 2021

Service worked with my wife to reschedule her canceled appointment after a death in the family cause a disruption in her schedule More

by Pecenkab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan
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Dec 27, 2021 -

Ford of Galesburg responded

So happy we were able to reschedule your appointment. So sorry for your loss.

December 27, 2021

Service was a nightmare. Had to wait hours for an oil change and smoke billowed from engine bay after. More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
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December 27, 2021

Very nice people. It was holiday so parts arriving were slow but service great. DEBRA JONES was wonderful More

by justwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Magee
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Dec 29, 2021 -

Ford of Galesburg responded

So Happy to hear that you think Ms Jones is as wonderful as we do!! Sorry to hear parts took a bit it has been a trying time for everyone to get parts!

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