Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ford of Galesburg - Service Center

Galesburg, IL

4.5
587 Reviews
Call Service Center (309) 381-1095

587 Reviews of Ford of Galesburg - Service Center

Sort by
January 24, 2022

They were very helpful and courteous when servicing my vehicle. The information on the invoice was informative. More

by dab_1375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
Report | Print
Jan 26, 2022 -

Ford of Galesburg responded

Thank you for your feedback! Great to hear you were satisfied with your service. We look forward to doing business with you in the future!

January 21, 2022

David and Michelle have always gone above and beyond to help with our vehicle services. Thanks so much for the excellent service! More

by Cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in service area, David Rodvold
Report | Print
January 18, 2022

You don't have to be lonely, at RailfansOnly.com, call or click today, I identify as a gevo More

by Gevomaniac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mama
Report | Print
January 17, 2022

The the the the the the the the the the the the the the the the More

by LEARM011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Report | Print
January 13, 2022

Customer service is excellent. Mechanics are knowledgeable. I was very happy with my experiences there and will return for more work. More

by lkj6394399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Report | Print
January 13, 2022

They are always friendly, accommodating, and very explanatory about what’s up with your vehicle More

by Farmgyrl7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
Report | Print
January 12, 2022

Had a great experience did work in timely matter will come back for more service needs More

by Loganjohnson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
Report | Print
January 12, 2022

Bill ease 25% higher than quote with no explananation. Not very happy about that. Yea More

by mastin492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Baughman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Mike Ruark, BRENDA JONES
Report | Print
Mar 11, 2022 -

Ford of Galesburg responded

I am so sorry to hear you were not happy with your experience with us! I can understand how it can be frustrating to receive a charge that you weren’t expecting. Please feel free to reach out to me directly so I can help resolve this issue, as well as get some additional feedback from you regarding your visit! You can reach me at 309-342-1121 - Ask for Chae. Thank you!

January 12, 2022

I had excellent customer service. They had my car in and out in less than an hour for new tires. More

by THORP.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
Report | Print
Jan 17, 2022 -

Ford of Galesburg responded

We are so happy that the service was excellent and fast!

January 12, 2022

Wonderful people so accommodating service dept excellent too my salesman Dustin right there when I need anything. Great people More

by gloworma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold
Report | Print
Jan 17, 2022 -

Ford of Galesburg responded

Thank you so much for your kind words and always adding a little sunshine to our day!

1
...
31
32
33
...
59