Ford of Galesburg - Service Center

I took my truck in for recall work and a sync update. They worked on the sync update all day only to tell me that they couldn't do it. And that they needed the truck again the next day to actually do t They worked on the sync update all day only to tell me that they couldn't do it. And that they needed the truck again the next day to actually do the recall work. I was not charged for any service work and the day after I picked up my truck the engine light came on. So it's going back again. No problems until I was told I needed to preform the recall work More

My issues were taken care of professionally and in a timely manner. A happy customer. timely manner. A happy customer. More

They tried once to fix the problem with an update, then went the clean route and did a full chip replacement. They kept me informed of the progress the whole time. went the clean route and did a full chip replacement. They kept me informed of the progress the whole time. More

Service was fast and they were technical about what they did they came and told me when something else was wrong and fix it and the best service I've had in a long time thank you did they came and told me when something else was wrong and fix it and the best service I've had in a long time thank you More

I was very pleased with the service I received when I brought my car in. The service department was very courteous and accommodating brought my car in. The service department was very courteous and accommodating More

Quick and friendly service. Waiting area was clean. Checkout was quick and employee was nice. Waiting area was clean. Checkout was quick and employee was nice. More

Overcharged me despite warranty. Didn’t do oil change despite requested service. Asked to replace key fob that didn’t get done as well. They really dropped the ball this time. Didn’t do oil change despite requested service. Asked to replace key fob that didn’t get done as well. They really dropped the ball this time. More