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Ford of Galesburg - Service Center

Galesburg, IL

4.5
657 Reviews
Call Service Center (309) 381-1095

657 Reviews of Ford of Galesburg - Service Center

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January 16, 2024

Service was handled as quickly as possible I was kept informed of progress. Had 5 recalls completed. Satisfied More

by L.HALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Ford of Galesburg responded

Thank you for the 5-star review. We try hard to meet all our customer's needs. We look forward to continued business with you. Thanks Amy Kelso

January 16, 2024

Could lower prices when person has cash to buy a car . And get a better deal More

by watson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Ford of Galesburg responded

I am sorry we were unable to make the deal work for you. We would love another opportunity to try again. We always try our best to meet our customers needs. Feel free to reach out and talk with a salesman again if possible. Thank you Amy Kelso

January 16, 2024

excellent service. , overheard service manager tell elderly woman she absolutely did not need new tie rods after another dealer told her she did good thing she came in f More

by busterdawg01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the positive review. I am happy that we met your expectation's and look forward to doing business with you in the future. Thank you Amy Kelso

January 16, 2024

Nice kind considerate good job done very respectfully I will come back again. Thank you More

by khutchi1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 16, 2024

Prompt and courteous service during the free senior citizen oil and filter changevfor my vehicle. More

by SStreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Ford of Galesburg responded

We are happy to hear that we met your expectations. We take pride in servicing our senior citizens. We hope to do business with you again in the future. Thank you Amy Kelso

January 16, 2024

Fast and efficient service and a great value for us older Americans. Will do business with them again. Thank you! More

by pasofino2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the 5 star review. We take pride in meeting our customers needs. We hope to see you again in the future. Thank you Amy Kelso

January 16, 2024

They are extremely helpful, friendly and accommodating. I highly recommend this dealership for a car purchase and service. More

by JRobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
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Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the 5 star review. We hope we can continue to meet an exceed your expecations. We look forward to doing business with you again. Thank you Amy Kelso

January 16, 2024

Found the problem and fixed it at a great price. Great service and will definitely be back! More

by tabrackett7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. We always do our best to meet our customer's needs. We hope to see you in the future to do further business. Thank you Amy Kelso

January 16, 2024

I appreciate their appreciation for law enforcement day, it truly means more than you know to me More

by jhernandez45253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Ford of Galesburg responded

Thank you for the kind words. Honestly a free oil change is our way of saying thank you to those that serve our community. We look forward to future business with you. Thank you Amy Kelso

December 25, 2023

Great service. Friendly staff! Went in for my senior oil change. They noticed I needed a new air filter so put that on too! Love Haley Bracket and her momma! More

by myclancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2023 -

Ford of Galesburg responded

Thank you so much for the kind words! It truly means a lot to all of us to have our customers leave happy. We hope you have a Happy Holidays. Thank you Amy Kelso

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