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587 Reviews of Ford of Galesburg - Service Center
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November 04, 2023
This dealership and Ford doesn't standby their word on lifetime warranty for power train on our 2012 Ford focus. I go elsewhere for my New car!! lifetime warranty for power train on our 2012 Ford focus. I go elsewhere for my New car!! More
by SCASSENS_88
Verified CustomerEmployees Worked With
November 03, 2023
Extremely friendly and helpful. I would recommend them to my family and friends. I love my car. I would recommend them to my family and friends. I love my car. More
by dianespitzer
October 21, 2023
They listened to what I thought was wrong with my car. Didn't try to change my mind on my broken rear shade. They were under the price they thought for fixing my water pump. The mechanic stayed late to fi Didn't try to change my mind on my broken rear shade. They were under the price they thought for fixing my water pump. The mechanic stayed late to fix it so I had my car back sooner, very thoughtful thanks. They explained what had to be done. Will come back again. More
by laura.lyle309
Employees Worked With
Ryan in the office where I drop my car off
October 10, 2023
service dept is terrible! My vehicle has been in the service dept more times than necessary since I purchased it for literally the same issue. they seem to think I’m going to My vehicle has been in the service dept more times than necessary since I purchased it for literally the same issue. they seem to think I’m going to accept the fact that brakes “squeak & make noise”. This is not my 1st vehicle I have owned & none of my other vehicles squeaked & made noise everytime you stop the vehicle. Have been told so many diff stories from different people there. I could go on & on about my experience there but I’ll keep it short. The issue still remains & I was told I would get a return phone call from the service manager but have yet to be called 3 weeks later despise the numerous voicemails/txts from have left More
by Randi
Employees Worked With
service manager
October 08, 2023
Everything good. Service Dept. excellent.no complaints.don’t know why you need fifteen word minimum Service Dept. excellent.no complaints.don’t know why you need fifteen word minimum More
by Jim
Employees Worked With
Other Employees :
Ryan Holmes is a good man. Glad he’s back., JIM TRENT, LINDSAY LAMB, DALTON STANCELL
October 07, 2023
You guys are always very professional and always ask questions. And when I have problems it is always answered. questions. And when I have problems it is always answered. More
by heathersmith50
Employees Worked With
Other Employees :
JIM TRENT, LINDSAY LAMB, DALTON STANCELL
September 19, 2023
They are good but don't do the job 100 percent and automatically think you have the money to pay for whatever they find! automatically think you have the money to pay for whatever they find! More
by Ou812
