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Ford of Galesburg - Service Center

Galesburg, IL

4.5
587 Reviews

587 Reviews of Ford of Galesburg - Service Center

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January 16, 2024

Fast and efficient service and a great value for us older Americans. Will do business with them again. Thank you! More

by pasofino2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the 5 star review. We take pride in meeting our customers needs. We hope to see you again in the future. Thank you Amy Kelso

January 16, 2024

Always courteous and try and get you in as soon as possible. They give free oil changes to us old people More

by JSWEBBER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
Jan 16, 2024 -

Ford of Galesburg responded

Thank you for the 5 star review. We try our best to meet our customers needs. We hope to see you again in the future. Thanks Amy Kelso

January 16, 2024

They are extremely helpful, friendly and accommodating. I highly recommend this dealership for a car purchase and service. More

by JRobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the 5 star review. We hope we can continue to meet an exceed your expecations. We look forward to doing business with you again. Thank you Amy Kelso

January 16, 2024

In December had my oil changed the staff was professional and knowledgeable went the extra mile my car was clean inside and under the hood very satisfied ! More

by MARTOON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALTON STANCELL
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. We try hard to please all our customers. We hope to see you again and continue to meet an exceed your expecatiations. Thank you Amy Kelso

January 16, 2024

They were very fast, efficient,and friendly. This was my first time getting my oil changed there. I would highly recommend them!!!! More

by dltfskinner
Recommend Dealer
Yes
Employees Worked With
I am not sure of their names.
Jan 16, 2024 -

Ford of Galesburg responded

We love hearing the positive feedback. We hope we can continue to meet an exceed your expectations here at Ford of Galesburg. Thank you Amy Kelso

January 16, 2024

The Ford is Galesburg is probably the worst experience dealing with a car lot that I've ever had as far as the service department goes they fail to tell us what time they close told us to head over we got More

by herweirdo0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DALTON STANCELL
January 16, 2024

excellent service. , overheard service manager tell elderly woman she absolutely did not need new tie rods after another dealer told her she did good thing she came in f More

by busterdawg01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the positive review. I am happy that we met your expectation's and look forward to doing business with you in the future. Thank you Amy Kelso

January 16, 2024

Nice kind considerate good job done very respectfully I will come back again. Thank you More

by khutchi1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Found the problem and fixed it at a great price. Great service and will definitely be back! More

by tabrackett7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. We always do our best to meet our customer's needs. We hope to see you in the future to do further business. Thank you Amy Kelso

December 25, 2023

Great service. Friendly staff! Went in for my senior oil change. They noticed I needed a new air filter so put that on too! Love Haley Bracket and her momma! More

by myclancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Ford of Galesburg responded

Thank you so much for the kind words! It truly means a lot to all of us to have our customers leave happy. We hope you have a Happy Holidays. Thank you Amy Kelso

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