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Ford of Galesburg - Service Center

Galesburg, IL

4.5
622 Reviews

622 Reviews of Ford of Galesburg - Service Center

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April 12, 2025

They went above and beyond my expectations! They are the best and I will highly recommend them to everyone! More

by Sally6477
Recommend Dealer
Yes
Employees Worked With
Brittany, Ally, and Makenzie and the service department
April 06, 2025

Great service and knowledgeable technicians. Owners are very customer focused! Thanks Dan Awesome dealership GodBless More

by Judyeliz56
Recommend Dealer
Yes
Employees Worked With
I will have to ask my husband later
April 04, 2025

The staff is courteous and responds to questions. Price was upfront without surprises at checkout More

by kreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

It took a moment to get things taken care of, they even followed up afterwards. It's my first time working with Galesburg, it went seamlessly. More

by cutts1996
Recommend Dealer
Yes
Employees Worked With
Brittany
March 17, 2025

Friendly people who work there seem concern about your needs would recommend to others to go there! More

by Lesliepink4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

They have always been very professional when we have had work done there. I would highly recommend them for your vehicles repairs. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Thanks to Erick the manager of the service department for addressing my concerns. A shout out to their master mechanic Rich for putting in the extra time needed to make sure the recall was properly done. Eri More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danica Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Ally at the dealership kept us informed and answered all of our questions. Great customer service More

by melaniemitchener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally Stephens
March 06, 2025

Friendly service and works well with your schedule. Really like the mobile service at your home. More

by candle88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Service department is great to work with and get you problem taken care of to get you down the road More

by douglassampson58907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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