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Ford of Galesburg - Service Center

Galesburg, IL

4.5
594 Reviews
Call Service Center (309) 381-1095

594 Reviews of Ford of Galesburg - Service Center

Sort by
February 07, 2025

Super easy to schedule and work with. Team was very communicative and responsive to questions. More

by DANEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 06, 2025

Took longer than expected but we got the vehicle back and the cover looks good. More

by JHAND19851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
February 06, 2025

Service got my Bronco in very promptly and found the problem, quoted and solved it More

by JNETPRYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
January 30, 2025

Great, fast service, excellent service staff took great care of me and my vehicle. Thank you! More

by aliciakaysmith72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Buzick, Mackenzie Stevens, Aly Stevens
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January 30, 2025

I appreciate the kindness of the service department staff. Tire rotation, and an unexpected brakes and rotor replacement. Thank you. More

by CMAC69
Recommend Dealer
Yes
Employees Worked With
Do not know anyone’s name.
Report | Print
January 29, 2025

The team at ford are wonderful to work all the issues I had with my truck has been worked out at the upmost professionalism way possible Thank You Ford of Galesburg More

by hallbergbrandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Stevens
Report | Print
January 26, 2025

Was picked up on time and delivered on time very convenient.performed needed service and tired rotation. More

by RLSTANCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 09, 2025

Worked with the dealership to get recall fixed. They came to us and took care of the work that was needed. More

by Nicole
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Ford of Galesburg responded

Thank you for the 5 star review. Amy Kelso

December 21, 2024

Great service and very nice people. Will do business with them again in the future. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ford of Galesburg responded

Thanks for the 5-star review Doug. Always nice to hear we met the customers' expectations. We hope you have a Happy Holidays. Thank you Amy Keso

December 16, 2024

They worked around my schedule and did a brake and oil service. While my truck was there I had a wash and detail done also. Great service and a pleasure to work with More

by dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Ford of Galesburg responded

We love hearing the positive experience you had. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

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