Ford of Galesburg - Service Center

Very accommodating Erick explained what needed done and gave frequent updates. When it was taking longer than expected, he gave me a loaner car so I could go get lunch. gave frequent updates. When it was taking longer than expected, he gave me a loaner car so I could go get lunch. More

Friendly welcoming laidback Okay Dylan was so nice. Also there was no push back when David asked for new tires and an oil change Vincent didn't pressure me when I declined certain up sales. Also there was no push back when David asked for new tires and an oil change Vincent didn't pressure me when I declined certain up sales. More

I went in and they made me a new key fob, quickly and very nice very nice More

Vehicle towed. Received estimate. Way out of line. They did perform the recall service, so they got paid by Ford for an inoperable vehicle. Had vehicle towed to Received estimate. Way out of line. They did perform the recall service, so they got paid by Ford for an inoperable vehicle. Had vehicle towed to anther facility. Repairs will cost more than $3000 LESS than they quoted! More

Ford of Galesburg has treated me very good and I will continue service with them. continue service with them. More

I was not impressed with your sales department. I can not say enough good about the service department. I have had all kinds of trouble with the truck. It has been in and out of dealerships all ove I can not say enough good about the service department. I have had all kinds of trouble with the truck. It has been in and out of dealerships all over the country. Your shop and staff are truly amazing. I wish they were closer to my home. I would not allow anyone else to touch it. Your service department deserves all the praise that the owner can give. I actually wish I was better with words.i loved the hospitality, the constant updates and so much more. Please let the ladies and Eric know that their professionalism and hospitality can not be matched in America. More

Got appointment when asked for. Pleased with the discounts. Work done as asked for. Liked having car picked up so son could be home and not have to wait. Thanks so much. Pleased with the discounts. Work done as asked for. Liked having car picked up so son could be home and not have to wait. Thanks so much. More

Over the top on service. Purchase new vehicle, people very accommodating. Orientated as to all controls. Would recommend Ford Galesburg for purchasing new vehicle. Purchase new vehicle, people very accommodating. Orientated as to all controls. Would recommend Ford Galesburg for purchasing new vehicle. More

I realize it is still new, They are getting better with details. Service desk was very good. details. Service desk was very good. More

Got me in pretty quickly but had to come back 2 more times to have problem fixed. times to have problem fixed. More