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Ford of Galesburg - Service Center

Galesburg, IL

4.5
619 Reviews

619 Reviews of Ford of Galesburg - Service Center

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March 29, 2025

It took a moment to get things taken care of, they even followed up afterwards. It's my first time working with Galesburg, it went seamlessly. More

by cutts1996
Recommend Dealer
Yes
Employees Worked With
Brittany
March 17, 2025

Friendly people who work there seem concern about your needs would recommend to others to go there! More

by Lesliepink4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

They have always been very professional when we have had work done there. I would highly recommend them for your vehicles repairs. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Thanks to Erick the manager of the service department for addressing my concerns. A shout out to their master mechanic Rich for putting in the extra time needed to make sure the recall was properly done. Eri More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danica Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Ally at the dealership kept us informed and answered all of our questions. Great customer service More

by melaniemitchener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally Stephens
March 06, 2025

Service department is great to work with and get you problem taken care of to get you down the road More

by douglassampson58907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Friendly service and works well with your schedule. Really like the mobile service at your home. More

by candle88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I am very pleased with the service at the Ford dealership, especially their several different offers to make me comfortable since my repair was going to take a long time. They really took care of More

by Kathleen Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danica Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Pleasant experience taking care of the maintaining of my Ford F - 150. Would recommend to others . More

by gregbalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Nice to do Business with Eric service manager and service writers always pleasent and helpful More

by gregbalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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