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Ford of Galesburg - Service Center

Galesburg, IL

4.5
586 Reviews

586 Reviews of Ford of Galesburg - Service Center

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December 21, 2024

Great service and very nice people. Will do business with them again in the future. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

They worked around my schedule and did a brake and oil service. While my truck was there I had a wash and detail done also. Great service and a pleasure to work with More

by dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Ford of Galesburg responded

We love hearing the positive experience you had. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 15, 2024

We were stranded near Chicago over Thanksgiving our car would not unlock. We tried calling a dealership in Frankfort Il. they had no advise to help and would not put anyone from their service department More

by shaulaspence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ford of Galesburg responded

We love hearing the positive feedback. We are so happy to hear that we met an exceeded your expectations. We hope you and your family have a wonderful Holiday season. Thank you Amy Kelso

December 13, 2024

We have had the best of service each and every time we have gone to Ford of Galesburg. Thankful that we have found a trustworthy place to have our vehicles serviced. More

by whahhooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. We love hearing that our customers had a great experience. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 07, 2024

The service and customer service at this dealership is amazing, highly recommended. I was blown away by the services I received. More

by Shreves09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Buzick
Dec 08, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. We hope to continue to meet an exceed your expectations. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 04, 2024

Employees were very nice and accommodating. The service was prompt, and they delivered my car to my residence! More

by riterodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. We hope you have a Happy Holidays. Thank you Amy Kelso

December 03, 2024

Timely matter and only had to get it done once . and it was done right More

by flipflop43g16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Ford of Galesburg responded

Thanks for the positive feedback. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

November 27, 2024

The employees of the dealership were very professional and prompt in helping me with my service today More

by Shirley.Stomberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Ford of Galesburg responded

We always love hearing we met the needs of our customers. Thank you for the 5-star review. We wish you a Happy Holidays. Thank you Amy Kelso

November 24, 2024

They seem to be getting better mechanics ,finding problems with out complaining. The service girls know more they did in the past. More

by GLROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ford of Galesburg responded

Love hearing that we are meeting our customers needs. We have a great team and I will Be sure to share this with them. Happy Holidays from your Ford family. Thank you Amy Kelso

November 23, 2024

I highly recommend the detail shop. They do an amazing job. They make your car look new inside and out. Tom is top notch More

by willis153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 25, 2024 -

Ford of Galesburg responded

Tom and his team have been a great addition to our Ford team. So happy to hear you experiences have been good. Happy Holidays from your Ford family. Thank you Amy Kelso

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