Ford of Galesburg

Happy Flexible and accurate as promised. Friendly Service Mgr and staff. Great changes! I have to write more words to get this program to proceed> third try Flexible and accurate as promised. Friendly Service Mgr and staff. Great changes! I have to write more words to get this program to proceed> third try! More

It was fast and stress free but would never buy again!!!! I bought a used car but they advertised very wrong. They told us brakes were good and only had 2 months and now they all have to be replaced. Then the I bought a used car but they advertised very wrong. They told us brakes were good and only had 2 months and now they all have to be replaced. Then they advertised remote locks and remote start then never received a key fob and had to wait 4 months to get the key fobs. The engine was making a weird noise and I took it in and they said it was normal but I took it to another mechanic and they said it wasn't normal and had to be fixed thought it was belt or lifter. Not very happy called and left messages and they never called back to resolve any of my issues. Hopefully, they can try to make it right. More

A little disappointed Brought my car in for 2 recalls and an oil change. The lady at the service desk seemed annoyed that I was there and that I was bothering her when I dr Brought my car in for 2 recalls and an oil change. The lady at the service desk seemed annoyed that I was there and that I was bothering her when I dropped my car off. I have to say that the salesman that helped me with a loaner was great and so helpful. They called me and said my car was done.When I returned at the end of the day I noticed one of the recalls had not been done and when I asked the lady in the service department about it she said "my bad". I was told they would look at it right then. Twenty five minutes later she found me in the waiting room and told me they would not be able to do it today I would have to come back. Disappointed with the entire experience. More

Excellent service. Sam did a great job taking care of my car. Mike and Sam are who I always request, I trust their service and knowledge. Steve in parts is th service. Sam did a great job taking care of my car. Mike and Sam are who I always request, I trust their service and knowledge. Steve in parts is the best. He is always willing to go above and beyond. He is a gem. More

Wow!!! All’s I can say is wow! Everyone was absolutely wonderful at YEMM Ford! I came in and they sold me a great car! Thanks again! All’s I can say is wow! Everyone was absolutely wonderful at YEMM Ford! I came in and they sold me a great car! Thanks again! More

Very Satisfied. I am very satisfied with the time of the appointment and getting the new tires put on. You have a great team. Meaghan did a good job of making every I am very satisfied with the time of the appointment and getting the new tires put on. You have a great team. Meaghan did a good job of making everything happen quickly. More

Best dealership Yemm employees are freindly and work hard to help your family. They even tried to help entertain our 17month old while we were there. They go above an Yemm employees are freindly and work hard to help your family. They even tried to help entertain our 17month old while we were there. They go above and beyond. More

Excellent relationship This was a very enjoyable & satisfactory relationship. Greg Lacey stayed on top of our requirements and immediately upon finding a vehicle that fit ou This was a very enjoyable & satisfactory relationship. Greg Lacey stayed on top of our requirements and immediately upon finding a vehicle that fit our needs physically as well as financially he contacted us. Prior to finalizing paper work Greg & his manager were very receptive to fixing one minor issue & one major issue. The major issue, windshield replacement was a total surprise when I was in the dealership having the minor lift gate liner fixed. More

Check up and oil change Excellent Service, Sales and Management team! Always willing to go the extra mile for their customers. I always recommend Yemm Ford to all my friends Excellent Service, Sales and Management team! Always willing to go the extra mile for their customers. I always recommend Yemm Ford to all my friends and family. More

New Car Purchase I have bought 3 new cars 1 used car and 1 new F-150 at Yemm Ford (Louie Lakis Ford) I have usually worked with Salesman Gary Vail who was very knowled I have bought 3 new cars 1 used car and 1 new F-150 at Yemm Ford (Louie Lakis Ford) I have usually worked with Salesman Gary Vail who was very knowledgeable about the vehicles I was purchasing and always felt I got a fair deal always was able to get great information from Gene Stull and Mike Glasnovich Thanks to everyone More