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Ford of Galesburg
Galesburg, IL
853 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 853 reviews
September 17, 2024
I really enjoyed the professional staff, she took the time to explain what was wrong & my bill. Much appreciated. time to explain what was wrong & my bill. Much appreciated. More
by DAN_MORRISON_507
Verified CustomerEmployees Worked With
September 15, 2024
Nice place to get service done. I get an oil change and my tires get rotation. They also check my tires for tread life and as they rotate the tires, the service people also check my I get an oil change and my tires get rotation. They also check my tires for tread life and as they rotate the tires, the service people also check my brake pads plus the life left in my rotors. More
by The Grouchy Old xxxxxxx
Employees Worked With
September 14, 2024
I like the way everyone treats me when I am getting my truck serviced. Everyone that I encountered was very polite and friendly. They made me feel welcome. truck serviced. Everyone that I encountered was very polite and friendly. They made me feel welcome. More
by WBRUNSWIG
September 14, 2024
Respectful, great service, fast service and quality product. Worked hard for me and made sure I was happy with my deal. product. Worked hard for me and made sure I was happy with my deal. More
by sloan27
September 06, 2024
Dustin was a great salesman. Eddie in sales/finance stole the show!! Eddie was intelligent, informative and is a reason to trust this dealership!! Thank you Eddie and Dustin. I Eddie in sales/finance stole the show!! Eddie was intelligent, informative and is a reason to trust this dealership!! Thank you Eddie and Dustin. I will always check Ford of Galesburg first now when buying a car!! More
by Jacob Russell
August 30, 2024
People were friendly and professional. Communication and service were not great. Got inspection: front brakes/rotors, tuneup, front/rear differential seals recommended. Scheduled recommend Communication and service were not great. Got inspection: front brakes/rotors, tuneup, front/rear differential seals recommended. Scheduled recommended service. They did front/rear brakes/rotors, both diff seals, no lineup (supposedly didn't need it) and changed my oil. My oil had 300 miles on it, I had just changed it. No one spoke to me about the changes in work, no one called and said the tuneup wasn't needed, no one called and said the vehicle was done. Was supposed to be done by end of day after drop off, instead was done after 2 full business days. Would have 1 starred, but the service lady and tech were very nice. More
by Sage
August 24, 2024
It is awesome that a ford dealer will offer free oil changes to seniors. Even if you don't drve a ford ,they still offer this service. Great way to give back to the community. When I decide to get my changes to seniors. Even if you don't drve a ford ,they still offer this service. Great way to give back to the community. When I decide to get my next vehicle. It will be here. Thank you. A Valued customer. More
by PICDEB85
Employees Worked With
Not sure who the employee was.
August 23, 2024
Courteous punctuality did the job well happy happily just happy with joy and happiness I am happy for the rest of my day happy with joy and happiness I am happy for the rest of my day More
by Vacher
August 22, 2024
Tiny bit disappointed, I thought I was going to get some sort of deal on labor because I had to wait for so long because of the computer glitch, but I guess I was mistaken. Glad to have things back to norma sort of deal on labor because I had to wait for so long because of the computer glitch, but I guess I was mistaken. Glad to have things back to normal anyway. Thank you for the good work. GO FORD! More
by BUSTER1551
Employees Worked With
Other Employees :
DALTON STANCELL, Alisha Collier
August 20, 2024
They did my oil very fast so I didn’t have to wait long I lady was very friendly when I came I well also will use them I lady was very friendly when I came I well also will use them More
by Connie
