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Ford of Galesburg
Galesburg, IL
928 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 928 reviews
May 20, 2025
I expected to get the service I paid for. I guess I’ll know better next time. I guess I’ll know better next time. More
by fleming
Verified CustomerEmployees Worked With
May 19, 2025
I bought my third vehicle in less than a year. Dealing with Dustin and Chad is always a pleasure. They both go out of their way to take care of my problems and concerns. The service department and Dealing with Dustin and Chad is always a pleasure. They both go out of their way to take care of my problems and concerns. The service department and all of the other people I have contact with are great too. More
by GALIHERJOHN
May 18, 2025
Oil change and tire rotation done I’m a timely manner. Staff were very courteous Staff were very courteous More
by vanwinkle10
Employees Worked With
May 17, 2025
Everyone was super helpful, the process was smooth and I would definitely come back and recommend others to come! would definitely come back and recommend others to come! More
by jaydenrae101402
May 14, 2025
I had to wait through lunch to get my tires installed, but they were very good to offer to take me wherever I wanted to go. but they were very good to offer to take me wherever I wanted to go. More
by Pegharris34
Employees Worked With
May 13, 2025
Another great experience at Ford of Galesburg. This is the only place I get my oil changed, but I used the shuttle/pick up option for the first time! It was so convenient to have my car picked up, This is the only place I get my oil changed, but I used the shuttle/pick up option for the first time! It was so convenient to have my car picked up, serviced, and returned. I received a video overview of my multi point inspection with an itemized list of everything that passed and part that I will replace in a few months. Thank you, Ford of Galesburg! More
by Courtney
Employees Worked With
Other Employees :
Riley Jenkins ⭐️⭐️⭐️⭐️⭐️
May 09, 2025
I bought a 2014 Jeep in November and you have not figured out why my tire sensor keeps not working correctly and now I just spent $1100 on a complete front brake job which my mechanic said this problem had t out why my tire sensor keeps not working correctly and now I just spent $1100 on a complete front brake job which my mechanic said this problem had to be going on when I bought the Jeep because of how bad the rotors and pads looked. As far as I am concerned you will never get business from my family again and I fully intend to share my story in every public way that I can More
by timsmith_81
May 09, 2025
Great customers service truck runs better, great job all around Will continue to use the dealership for service and repairs around Will continue to use the dealership for service and repairs More
by doogi
May 06, 2025
I was treated with courtesy and the vehicle was complete in a timely manner. Ms Brackett was very helpful! in a timely manner. Ms Brackett was very helpful! More
by Jhirst
May 03, 2025
Tom and his did another fantastic job again as they have several times before. I have been bringing my car to Tom for several years once or twice a year to get waxed. THANK YOU,TOM AND CREW. YOU several times before. I have been bringing my car to Tom for several years once or twice a year to get waxed. THANK YOU,TOM AND CREW. YOU More
by Hevy
Employees Worked With
TOM SMITH
