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Ford of Galesburg

Galesburg, IL

4.5
920 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 920 reviews

September 30, 2022

I was very pleased with the service and the with done on my truck. The service personnel were very courteous and pleasant to work with. More

by Bizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold, Michelle Standard
Oct 10, 2022 -

Ford of Galesburg responded

Thank you Bizzy

September 28, 2022

They were very professional and and worked hard to please us. They gave us a ride to the restaurant so we could eat breakfast. we are going back next week to get the dash problem fixed on our vehicle. More

by joycepeirce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold, Michelle Standard
Oct 10, 2022 -

Ford of Galesburg responded

Thanks Joyce

September 27, 2022

It was very easy to work with them, I actually have another recall I have to have fixed. More

by michelle4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on my car.
September 23, 2022

They are very knowledgeable and friendly. And I would buy another car anytime 😊, also had my nephew buy from you.. More

by Bm.bleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Michelle Standard
Oct 10, 2022 -

Ford of Galesburg responded

Thank you

September 21, 2022

Good and prompt service. Staff was informative and helpful. Great buying experience. Would recommend to others. More

by agalgren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
September 15, 2022

Very courteous and kept me informed on repairs and when vehicle would be ready. Timely work was performed. More

by Dphelps1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID SILL
Oct 10, 2022 -

Ford of Galesburg responded

Thank you

September 02, 2022

Everyone has been kind, above caring and helpful in every way possible.. I feel my Vehicle is in a safe place. I wasn't able to pick up my vehicle after the repairs were completed. I call the dea More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boffy, Stephanie Sloan, David Rodvold, Michelle Standard, DAVID SILL
Oct 10, 2022 -

Ford of Galesburg responded

Thank you Rose! It's our pleasure

August 31, 2022

Very friendly! I appreciate they drive me to my work and return my car to me. More

by Kindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Fell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Oct 10, 2022 -

Ford of Galesburg responded

Thank you

August 31, 2022

They were professional and kind. Did a thorough job. In a faster time than they thought. More

by PAMJONES72955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Thank you guys so much for all the help you gave us! We went from a horrible mess because of another dealership to an awesome experience! Dusty and Stephanie were great in making everything smooth and More

by Ann and Erik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
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