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Ford of Galesburg
Galesburg, IL
853 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 853 reviews
January 16, 2024
They were very fast, efficient,and friendly. This was my first time getting my oil changed there. I would highly recommend them!!!! This was my first time getting my oil changed there. I would highly recommend them!!!! More
by dltfskinner
Verified CustomerEmployees Worked With
I am not sure of their names.
January 16, 2024
The Ford is Galesburg is probably the worst experience dealing with a car lot that I've ever had as far as the service department goes they fail to tell us what time they close told us to head over we got dealing with a car lot that I've ever had as far as the service department goes they fail to tell us what time they close told us to head over we got there after the service department had left and I wanted told us they were leaving my car end up stuck there over weekend then Monday morning they were supposed to get me done first thing they promised I wasn't able to pick my car up until 6:00 a.m. Tuesday morning after a snow storm started because they couldn't figure out how to get the car off a trailer an entire team of text for the Ford department my experience with that facility was to say the least undesirable most terrible experience I've had with a car dealership in my life More
by herweirdo0924
Employees Worked With
DALTON STANCELL
January 16, 2024
Salesman was great Dustin Evans ! Finance manager a complete idiot that obviously doesn’t listen to the customer at all ! I’ll be back with my own financial loan needs to go with the Finance manager a complete idiot that obviously doesn’t listen to the customer at all ! I’ll be back with my own financial loan needs to go with the same salesman but if the manager is there I’ll walk out More
by mcfly7672
Employees Worked With
January 16, 2024
Could lower prices when person has cash to buy a car . And get a better deal And get a better deal More
by watson17
January 16, 2024
Found the problem and fixed it at a great price. Great service and will definitely be back! Great service and will definitely be back! More
by tabrackett7
January 16, 2024
Always courteous and try and get you in as soon as possible. They give free oil changes to us old people possible. They give free oil changes to us old people More
by JSWEBBER0
January 16, 2024
excellent service. , overheard service manager tell elderly woman she absolutely did not need new tie rods after another dealer told her she did good thing she came in f , overheard service manager tell elderly woman she absolutely did not need new tie rods after another dealer told her she did good thing she came in for second opinion More
by busterdawg01
January 16, 2024
Nice kind considerate good job done very respectfully I will come back again. Thank you will come back again. Thank you More
by khutchi1954
January 16, 2024
They are extremely helpful, friendly and accommodating. I highly recommend this dealership for a car purchase and service. I highly recommend this dealership for a car purchase and service. More
by JRobinson
January 16, 2024
Service was handled as quickly as possible I was kept informed of progress. Had 5 recalls completed. Satisfied informed of progress. Had 5 recalls completed. Satisfied More
by L.HALFORD
Employees Worked With
