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Ford of Galesburg
Galesburg, IL
928 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 928 reviews
July 12, 2025
Very accommodating Erick explained what needed done and gave frequent updates. When it was taking longer than expected, he gave me a loaner car so I could go get lunch. gave frequent updates. When it was taking longer than expected, he gave me a loaner car so I could go get lunch. More
by hpfaffe93
Verified Customer
July 08, 2025
Friendly welcoming laidback Okay Dylan was so nice. Also there was no push back when David asked for new tires and an oil change Vincent didn't pressure me when I declined certain up sales. Also there was no push back when David asked for new tires and an oil change Vincent didn't pressure me when I declined certain up sales. More
by Jandyj_bird
Employees Worked With
Dylan Klinck
July 05, 2025
I went in and they made me a new key fob, quickly and very nice very nice More
by Lilswabby41
Employees Worked With
July 05, 2025
Vehicle towed. Received estimate. Way out of line. They did perform the recall service, so they got paid by Ford for an inoperable vehicle. Had vehicle towed to Received estimate. Way out of line. They did perform the recall service, so they got paid by Ford for an inoperable vehicle. Had vehicle towed to anther facility. Repairs will cost more than $3000 LESS than they quoted! More
by pasofino2
Employees Worked With
Xxxxx
July 03, 2025
Great all around. Salesman knew their product. Every detail of the purchase was amazing. I would rate the whole process a 10 out of a 10. Salesman knew their product. Every detail of the purchase was amazing. I would rate the whole process a 10 out of a 10. More
by Scott
July 01, 2025
Ford of Galesburg has treated me very good and I will continue service with them. continue service with them. More
by HOOKEDONIFSHIN2002
Employees Worked With
June 28, 2025
I was not impressed with your sales department. I can not say enough good about the service department. I have had all kinds of trouble with the truck. It has been in and out of dealerships all ove I can not say enough good about the service department. I have had all kinds of trouble with the truck. It has been in and out of dealerships all over the country. Your shop and staff are truly amazing. I wish they were closer to my home. I would not allow anyone else to touch it. Your service department deserves all the praise that the owner can give. I actually wish I was better with words.i loved the hospitality, the constant updates and so much more. Please let the ladies and Eric know that their professionalism and hospitality can not be matched in America. More
by bdincorp
June 27, 2025
Got appointment when asked for. Pleased with the discounts. Work done as asked for. Liked having car picked up so son could be home and not have to wait. Thanks so much. Pleased with the discounts. Work done as asked for. Liked having car picked up so son could be home and not have to wait. Thanks so much. More
by Marian
Employees Worked With
Brittany buzick
June 26, 2025
Over the top on service. Purchase new vehicle, people very accommodating. Orientated as to all controls. Would recommend Ford Galesburg for purchasing new vehicle. Purchase new vehicle, people very accommodating. Orientated as to all controls. Would recommend Ford Galesburg for purchasing new vehicle. More
by Scott
Employees Worked With
June 26, 2025
I realize it is still new, They are getting better with details. Service desk was very good. details. Service desk was very good. More
by evans_danita
