357 Reviews of Ford of Franklin - Service Center
Franklin Ford Personnel were very nice and accommodating I travel from Clarksville to get my car service here and recommend Franklin Ford to all Interested in buyi Personnel were very nice and accommodating I travel from Clarksville to get my car service here and recommend Franklin Ford to all Interested in buying a Ford or Lincoln More
Great service overall. Overall, I have bought 3 trucks in the last 5 years from Ford of Franklin and and have no regrets. I recommended them to several friends who also bou Overall, I have bought 3 trucks in the last 5 years from Ford of Franklin and and have no regrets. I recommended them to several friends who also bought cars/trucks and they were very happy as well. Definately my go to dealership. Express service guys like Andrew are very nice and courteous and do their best to get you taken care of. More
630 miles from home and needed help Chris Eisenhauer was my first contact with Ford Lincoln of Franklin. 630 miles from home and my A/C was not working properly, it was 92 deg. outside.. Chris Eisenhauer was my first contact with Ford Lincoln of Franklin. 630 miles from home and my A/C was not working properly, it was 92 deg. outside.. I was leaving the area in 2 days, so Chris only had one and a half days to work me into the sch. and get my A/C working. Even though he had other work sch., he managed to get me own my way, sooner than expected, and under the quoted estimate. I have relatives in the local area and will be returning many times in the future. No one wants car trouble, but now I know when I am in the Franklin area Chris and Ford Lincoln on Franklin will take care of me. Terry Thomas, Little River, SC More
Routine service of Lincoln MKC. I was greeted promptly and the service I received was 'top notch'. Blake Goolsby was very respectful, kind and helpful and getting my service taken c I was greeted promptly and the service I received was 'top notch'. Blake Goolsby was very respectful, kind and helpful and getting my service taken care. More
Great Customer Service This is the best dealership around. Everyone is friendly and very helpful. They are very quick and efficient. Hylin is extremely knowledgeable and he This is the best dealership around. Everyone is friendly and very helpful. They are very quick and efficient. Hylin is extremely knowledgeable and helpful. I would definitely recommend this dealership n More
SUPER EXPERIENCE We were on our way home to Michigan and check engine light came on. We stopped at this dealership and Orlando and Lola were the two people that helpe We were on our way home to Michigan and check engine light came on. We stopped at this dealership and Orlando and Lola were the two people that helped us. They were very understanding to our problems. You have two super employees that are exceptional. Our experience could not have been any better. This was for work done on Paul Weted Transit More
oil change and tire rotation break change-was not originally scheduled but was told it was needed because it was in the “red zone” explained everything well a and tire rotation break change-was not originally scheduled but was told it was needed because it was in the “red zone” explained everything well and was very nice More
Lola Barbera did an excellent job. The truck was repaired and ready when she said it would be ready, she kept me informed,so it was a good experience. I will definitely be back for mor The truck was repaired and ready when she said it would be ready, she kept me informed,so it was a good experience. I will definitely be back for more service. More
Excellent!!! The service department was excellent. Gina Dillman was exceptional. She let me know what was happening with my car and when it was scheduled to be r The service department was excellent. Gina Dillman was exceptional. She let me know what was happening with my car and when it was scheduled to be ready, then called me as soon as it was ready. She was very friendly and helpful! More
Great Service Our service adviser Justin was great! He kept me updated through the whole process. The work needed on our truck was extensive. He was responsive, ple Our service adviser Justin was great! He kept me updated through the whole process. The work needed on our truck was extensive. He was responsive, pleasant and knew his business. The service itself was top notch too. I would recommend this dealership for service. More