Ford of Franklin - Service Center

Easy, convenient service Brought my car in for a tire repair and 30k service. I called on a Saturday morning and within minutes had a quote.texted to me. I dropped my car off Brought my car in for a tire repair and 30k service. I called on a Saturday morning and within minutes had a quote.texted to me. I dropped my car off at the dealership at 1145 and was driving away in my free rental 15 min later. I received a call a few hours later. Eric was very nice and efficient with drop off, pickup, and paperwork. More

Great service. Very professional. The staff involved in my service were courteous and very professional. I was given a time for completion and they were exactly correct on finishing. The staff involved in my service were courteous and very professional. I was given a time for completion and they were exactly correct on finishing. Ckeckout was smooth and organized. More

New tire CJ and staff in service were very attentive and kept me updated on the status of my repair. They supples a loaner and washed my navigator. All good! CJ and staff in service were very attentive and kept me updated on the status of my repair. They supples a loaner and washed my navigator. All good! More

Very pleasant experience. I would recommend this dealership for service after the sell! All the service employees were pleasant and very helpful. Keep up the great job of assis I would recommend this dealership for service after the sell! All the service employees were pleasant and very helpful. Keep up the great job of assisting customers! More

In and out I was in and out with ease. I would recommend the shop and Justin Bailey to anyone I know. Friendly and fast service, top notch! I was in and out with ease. I would recommend the shop and Justin Bailey to anyone I know. Friendly and fast service, top notch! More

Great Service Dept Scheduled my appointment within a day of me calling! Thorough service on my vehicle, advised of needed repairs, called me before moving forward with Scheduled my appointment within a day of me calling! Thorough service on my vehicle, advised of needed repairs, called me before moving forward with repairs, reasonable priced parts and labor! I Will be back . Thank you! More

Perfect service I had two recalls on my car. Could not have asked for better service. Loaner vehicle was perfect. And I was defiantantly treated like a lady. I had two recalls on my car. Could not have asked for better service. Loaner vehicle was perfect. And I was defiantantly treated like a lady. More

MKc Repair CJ & Eric were excellent as they addressed our concerns/problems. We communicated w/them regularly. They were accessible, knowledgeable, and committed CJ & Eric were excellent as they addressed our concerns/problems. We communicated w/them regularly. They were accessible, knowledgeable, and committed to solving the problem. We recommend them highly and appreciate their diligence/expertise. More

Excellent Great customer service everybody is super nice . They do a great job. I will be back for my next service in about 5000 miles. See you soon guys Great customer service everybody is super nice . They do a great job. I will be back for my next service in about 5000 miles. See you soon guys More

excellent service Great customer service. Very nice waiting area and I was offered a ;loaner. Nice refreshments while I waited.. My car was washed and vacuumed and M Great customer service. Very nice waiting area and I was offered a ;loaner. Nice refreshments while I waited.. My car was washed and vacuumed and Mr. Harrison buffed out a black streak for me. Yahoo More