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Ford of Cookeville

Cookeville, TN

5.0
1,191 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,191 reviews

March 01, 2019

2016 Ford Fusion Although the car I’d wanted to look at had been sold, I was shown a 2016 Fusion and absolutely fell in love with it! More

by Tbrown19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh’s Brown
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are glad to hear you're loving the new Fusion. Please let us know if there is anything else we can do for you in the near future. Thanks for choosing us at FLOC.

February 28, 2019

Purchase of 2018 Ford F-150 Lariat. Ronnie did an excellent job; he was very friendly and well informed on the features included on the vehicle I purchased. I enjoyed the experience and More

by Rdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for the review. We are glad to hear Ronnie took great care of you during your visit. He is one of the best we have on staff, please let us know if we can do anything else for you!

February 25, 2019

They listen The staff listened to what I was needing, and found the exact vehicle I was looking for. Even though they didn't have the vehicle on their lot, they l More

by F150 Rules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sansabrino, Tim Roche
Feb 26, 2019 -

Ford of Cookeville responded

Thank you for sharing your experience with us. We are glad to hear Tim and Andrew took excellent care of you. We appreciate you choosing to come see us at FLOC. If there is anything we can do before your next visit, please reach out at anytime. Hope you enjoy the new truck, and welcome to the FLOC Family!

February 24, 2019

informative, everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,an More

by tang lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xavier norman in service,ross was tech
Feb 25, 2019 -

Ford of Cookeville responded

Thank you for the review! It is greatly appreciated by our staff.

February 24, 2019

GOOD EXPERIENCE. Very personable and expeditious. You have done all my service work. I have been pleased and have expressed this to my friends and associates Thank y More

by don1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
Feb 26, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We appreciate you recommending us to your friends and associates as well. If there is anything we can do to better serve you in your next visit, please feel free to let us know.

February 23, 2019

Friendly staff Xavier Norman and everyone I came In contact with were very friendly and always are. Friendly staff they always take great care of my car. Thanks FLOC More

by Fordgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Norman
Feb 25, 2019 -

Ford of Cookeville responded

Thank you for the kind review! We are thrilled to hear Xavier took great care of you and your vehicle. We want to thank you for choosing to service your vehicle with us at FLOC. If there is anything else we can do for you, please feel free to reach out at anytime.

February 22, 2019

Great service as always! Billy and the team are always brilliant! Great service. Very clear explanation and always detailed on discovering the issues and working to get the More

by Tunatater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Jared, Bill, Christina, Casey.
Feb 25, 2019 -

Ford of Cookeville responded

Thank you for your review! We are glad to hear our service team always takes excellent care of you. We appreciate you choosing to come see us at FLOC. Let us know if there is anything we can do before your next visit.

February 20, 2019

Top Notch Dealership We have been part of the Ford Lincoln of Cookeville family since 2015 when we purchased an Explorer. They have always been very courteous and efficien More

by The Wrights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Norman
Feb 20, 2019 -

Ford of Cookeville responded

Thank you for the kind words! We are very glad to have you as part of the FLOC Family. Please let us know if there is anything our team can do for you before your next visit.

February 20, 2019

Bought 2018 Raptor Was looking for a raptor for about a week, contacted Ford Lincoln of Cookeville. They got me in touch with Devon and he gave me his hie personal cell More

by lroyhyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Ford of Cookeville responded

Thank you for taking the time out of your day to leave us your review! We are thrilled to hear Devan made your buying process as easy as possible for you. If there is anything else Devan or our staff can do for you, please feel free to reach out anytime. Thanks again for choosing to come see us at FLOC. We hope you enjoy the new Raptor!

February 19, 2019

Great Group of people. Ford's service dept is always top notch and very thorough. They are always friendly and informative. .They never disappoint. And even though you can't More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 20, 2019 -

Ford of Cookeville responded

Stephanie, Thank you for leaving us your review. Glad to hear our service department provided you with excellent service. We switched over to no appointments necessary to try to accommodate all of our customers busy schedules. We will always try to make sure we get you in and out in a timely manner. Thank you again for choosing to service your vehicle with us at FLOC! Hope you have a great rest of your week.

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