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Ford of Columbia - Service Center

Columbia, TN

4.6
291 Reviews

291 Reviews of Ford of Columbia - Service Center

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December 28, 2020

The service department was great to work me in (I tried to be there as soon as they opened.) they offered me a ride back to work (next door to the dealership) which I appreciated VERY much .... but walked. More

by bwheeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
December 18, 2020

Oil change, multi point inspection was completed, recalls were also checked, engine hesitation acts like dirty fuel, or California emissions issues from engine addition s More

by Mary G Christman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Collie (2133)
December 17, 2020

Had my Ranger serviced for a problem where the traction control light was coming on every couple days then the gas pedal had started acting up and it actually stopped working all together and left me on th More

by Elizabeth vick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick
December 09, 2020

Lack of integrity. Purchased pre owned and took back within a cpl weeks over concerns. was told all is normal.....Nope not even close. Front rack issues and blown head gasket or worse it has a cracked h More

by JT.ou812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Marshall-Deven Brock , Hunter and others
July 18, 2020

Great service department. We're new to the area. I'm happy we found them. Nick made my wife feel comfortable and explained the recommendations for the service. Nice dealership. More

by Ddroate
Recommend Dealer
Yes
Employees Worked With
Nick Collie
July 09, 2020

Sales and service are both quick, friendly, and fair when looking to purchase and when coming back for services. This is my go to dealership More

by Shepherd
Recommend Dealer
Yes
Employees Worked With
Rick
May 10, 2020

Pretty good dealer ship but service is terrible mechanics can’t fix problems Tell lies about having your vehicle fixed when it’s not right More

by gturner129
Recommend Dealer
No
Employees Worked With
Britney and Devon
April 26, 2020

I had a new set of tires installed while I waited. The time required was very close to what the Service Rep told me to expect. I like their use of text messaging to confirm and then remind me of my appoin More

by nlyles
Recommend Dealer
Yes
Employees Worked With
Devin
March 22, 2020

Great service, unmatched hospitality, on time service with employees are knowledgeable and courteous. Great experience and the show room was very clean and free coffee!!! More

by Tfotodd
Recommend Dealer
Yes
Employees Worked With
Not known
March 05, 2020

The service department was very friendly and completed the recall work in an expeditious manner. I have had wonderful service there with both of my F-150 trucks. Highly recommended! More

by suzannerussom
Recommend Dealer
Yes
Employees Worked With
Service department