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Ford of Columbia - Service Center

Columbia, TN

4.6
291 Reviews

291 Reviews of Ford of Columbia - Service Center

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August 23, 2023

Austyn was great and helped get the service I needed for my 2012 F150! Need to keep it running and great to have him get the service I needed. Communication was also great throughout the process! More

by MATT.GARREFFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn in service helped me
August 23, 2023

Austyn was very helpful. Gayle whom I spoke to when scheduling the appointment was extremely easy to talk to! More

by ANNAMARIEQUAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

The scheduling is accommodating. The shop Is always expecting me. Work done is through and timely. More

by BURNSDJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

They took excellent care of me and my car ! !! Found my dealership !!!I highly recommend them !! More

by JULIEKILGORE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis / service dept
August 23, 2023

The service department was great to work with. Had my new PCM installed and programed in less than 2 hours. For the record I don't like spending $1500.00, but I needed my truck, and I only wanted More

by RKWHITSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
July 27, 2023

Nice young man that waited on me and they got done really quick. I was prepared to wait awhile but so glad I did not have to. Thank you. Beautiful building. More

by k.liggett1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pope/4447
July 26, 2023

Very easy to schedule a service visit. Comfortable waiting area. Excellent service response time. The service staff was very friendly and easy to work with. More

by kjmurphyntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

The service department at Columbia Ford is absolutely amazing from start to finish! They were informative, thorough, quick, and did not charge what another Ford would. The best though, was the service de More

by julieamcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department!
July 01, 2023

Austyn was a big help, friendly, efficient and kind for my oil change this week. More

by Holly Browne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austyn
June 28, 2023

My service todsy was quick. Reps were friendly . I al always pleased with Ford of Columbia. More

by lacelston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Farrar
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